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  1. cPanel
  2. Support Topics
  3. Licensing
  4. Advice and Troubleshooting

Advice and Troubleshooting

  • A License check appears to already be running - Systemd sessions
  • Yum failing with "There was an error communicating with CLN." message.
  • Verifying License Fails With A Missing Shared Library File "Unbound.so"
  • When updating license, the error occurs "Updating cPanel license...Done. Update Failed!"
  • License File is for the Future
  • /usr/bin/kcarectl -q --auto-update: The IP was already used for a trial license
  • Troubleshooting "Invalid License File. Incorrect authority delivering the license" Error
  • I've updated my license, but it's not reflected on the server
  • License File too old (updates expired)
  • The license cannot be updated because the cPanel license servers are not accessible from within this server
  • Converting a yearly license to a monthly license
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