Question
Why are the DNS pages on my cPanel or WHM interface responding slowly?
Answer
DNS Zones will load slowly in the cPanel or WHM interface when there is a connection issue with the remote DNS cluster, causing a timeout with dnsadmin.
You will want to review the dnsadmin log for "Connection Timed Out" entries when a DNS cluster member is offline. Once the DNS server is identified, you will need to diagnose the connection issue to resolve the dnsadmin timeout. To fix the issue temporarily, please disable the offline member until the connection issue has been identified and resolved.
Here are a few examples you can use to help diagnose this:
grep "Connection Timed Out" /usr/local/cpanel/logs/dnsadmin_log
nc -w2 -4 -v <IP> 2087
Note: Make sure to replace "<IP>" with the address of the server you are trying to reach.
Additional Resources:
How to troubleshoot network issues
What causes the DNS Cluster error: "Disabled due to connection failures?"
Comments
0 comments
Article is closed for comments.