Symptoms
You are receiving the above error for one or more accounts when running /scripts/ftpquotacheck
Description
This error is normal when the cPanel account is suspended. For example, cPanel user "tryit" is suspended below:
/scripts/ftpquotacheck
Ftp Quota Check v2.0
[ftpquotacheck] Setting I/O priority to reduce system load: best-effort: prio 6
Processing cPanel Account "tryit":
Use of uninitialized value $ftphome in -d at /scripts/ftpquotacheck line 176.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-36931. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Unsuspend the related cPanel account. You can ignore the error otherwise.
The issue is fixed in cPanel version v98.