Introduction
When running AutoSSL for a user, you may encounter the following error during the HTTP DCV check:
# /usr/local/cpanel/bin/autossl_check --user=cpaneluser
.........
Local HTTP DCV error (exampledomain.com): You do not have a document root for the domain “exampledomain.com”.
Procedure
This error occurs when the domain in question is missing from the /etc/userdatadomains file. Firstly, you will want to confirm domain is missing from this file:
# grep exampledomain.com /etc/userdatadomains
If the output from the below command is empty, it indicates the domain is missing from /etc/userdatadomains. The /etc/userdatadomains file is built from the userdata stored within /var/cpanel/userdata/cpaneluser (replace cpaneluser with the actual cPanel user for the domain). If the cPanel user's data within this directory exists and is valid, you can run /scripts/updateuserdatacache to rebuild /etc/userdatadomains, and then re-run AutoSSL to resolve the issue.
If the account's userdata is missing or corrupt, you would need to follow our documentation to rebuild it, then rerun AutoSSL: