Question
Why is my cPanel AutoSSL (Powered by Sectigo) request failing with this notice when attempting to issue certificates for some Top Level Domains (TLDs):
AutoSSL failed to request an SSL certificate for "domain.tld" because of an error: (XID l0xlxl) The cPanel Store returned an error (X::Item::ActivationFailure) in response to the request "POST ssl/certificate/free": The commonName argument is invalid
Answer
Sectigo has restricted SSL certificate requests for certain TLDs. For more information and the list of restricted TLDs, please review the Sectigo documentation.
Please reach out to Sectigo's support team directly for additional assistance with Sectigo SSL certificate issuance.