Disk Space - What's the source of "Other Usage"?

One of the most common questions we received is "What's the other usage in my cPanel account and how do I locate the information?"

The "Other usage" are files not within your cPanel user's /home directory and are owned by the cPanel users.

The most common file types would be emails contents, backups, or /tmp.

Below is a command you could use to locate files outside of the cPanel user's home directory but own by the cPanel user in a text file format.

find / -path /home/virtfs -prune -o -path /home/"${cpaneluser:?remember_to_set_variables}" -prune -o -user "${cpaneluser}" -ls > files_outside_homedir.txt 2>/dev/null

Note: Please replace $cpaneluser to the actual cPanel username.

Once the text file is created, you can use the command below to calculate the disk size.
awk '{SUM += $2} END {print SUM}' files_outside_homedir.txt