SSL/TLS Status page does not show

Symptoms

The SSL/TLS Status tool in cPanel is no longer showing, preventing AutoSSL certificates from being issued for users.

Cause

This has been integrated into the SSL/TLS Certificates page within cPanel. The various SSL/TLS feature options will be displayed as different tabs on this page, and AutoSSL can be used via the Wizard tab.

Resolution

As determined by your hosting provider, the unified interface may be enabled by default. This interface appears as a tabbed view that replaces the following interfaces in cPanel:

• SSL/TLS
• SSL/TLS Status
• SSL/TLS Wizard

No further changes are needed as the UI is updated, and this behavior is expected.

To issue an AutoSSL-provided certificate:

• Ensure the following are enabled for the account to allow Let's Encrypt Certificates to appear within the Wizard tab:
  • SSL Host Installer (sslinstall=1) in the Feature List
  • Enable AutoSSL support for the user 
• Click Let's Encrypt Certificate

To control the interface behavior:

The ssl.unified_interface setting in the /var/cpanel/panel.ini file can be used to override the default behavior of showing the SSL/TLS Certificates page.

• To force enable the new unified pages, edit the /var/cpanel/panel.ini file (and create it if it doesn't exist) on the command line or terminal. Add the following to the file:

CONFIG_TEXT: [global]
ssl.unified_interface = true

• To force disable unified pages (old behavior), add the following instead:

CONFIG_TEXT: [global]
ssl.unified_interface= false

SSL/TLS Certificates 

AutoSSL certificates are not installed automatically on new domains