Symptoms
Email cannot be sent to your domain, and the Exim log shows an error similar to the following.
2024-03-18 21:02:57 TLS error on connection from host.domain.net (mail.domain.tld) [203.0.113.2]:61369 (SSL_accept): error:20074002:BIO routines:file_ctrl:system lib
Description
This error occurs when the certificate file has incorrect ownership.
Workaround
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
Run the following command.
find /var/cpanel/ssl/domain_tls -type f -exec chown root:mail {} \;
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