Why is my cPanel support access ID a binary file that cannot be started?

Question

Why is it when we are attempting to run the command: 

/usr/local/cpanel/cpanel -S

We are getting output that it's a "binary file cannot be started" ?

Answer

You will want to test the file by running the following command: 

file /usr/local/cpanel/cpanel

If the output is as follows "Data," it can be very likely that the file has been corrupted: 

/usr/local/cpanel/cpanel: data

If the case is similar, you will want to move/rename the file. You can do so by running: 

mv -v /usr/local/cpanel/cpanel{,.bak}

Once you have moved/renamed the file, we can re-create it by using a cPanel update (upcp) command: 

/usr/local/cpanel/scripts/upcp

Afterward, you should be able to load the binary and it will be resolved, and you can request your cPanel support access ID.