How to include the trash folder data in email disk quota calculations

Introduction

This guide will help you ensure that emails moved to the trash folder are counted in email quota calculations.
This setting is disabled by default.

Procedure

• Visit the following menu in WHM: Home »Service Configuration »Mailserver Configuration
• Tick the box that says "Include Trash in Quota."
• Run the following command as the root user via SSH (or use the WHM Terminal menu) for the change to be calculated:
  /usr/local/cpanel/scripts/generate_maildirsize --allaccounts --confirm

You can find more information on the Mailserver Configuration options in our documentation.