Using get_application_contact_importance with an invalid app name returns valid values.
[root@server ~]cPs# whmapi1 get_application_contact_importance app='FakeAppName'
If an event for an app doesn't have a default value or doesn't exist for the app in iContact, the API returns the app's default value. If the app doesn't have a default value or doesn't exist in iContact, the API returns the system default values.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-41133. Follow this article to receive an email notification when a solution is published in the product.
None at this time.