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Unable to remove email Auto Responder

Terri

January 17, 2018 17:01

I set up an auto responder. Came back from vacation and followed the instructions to delete the auto responder from C Panel. But my email is still sending out the out of office messages.

Comments

5 comments

cPanelMichael

January 18, 2018 19:46
Hello, Does the autoresponder still appear in cPanel after attempting to delete it? If so, please report this issue to your web hosting provider so they can take a closer look. Thank you.
0
mlopez

April 06, 2021 23:08
Hello, Is it enough deleting /home/[user]/.autorespond/name@domain.com
and /home/[user]/.autorespond/name@domain.com.json
files for removing an autoresponder? Or is there any other file or database entry to remove, also? Thank you,
0
cPRex Jurassic Moderator

April 07, 2021 18:56
When possible, I always recommend using an API call to make sure cPanel catches all the necessary configuration files:
0
mlopez

April 07, 2021 20:11
When possible, I always recommend using an API call to make sure cPanel catches all the necessary configuration files:
0
cPRex Jurassic Moderator

April 07, 2021 20:12
You're welcome!
0

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