Unable to remove email Auto Responder

Terri

• January 17, 2018 17:01

I set up an auto responder. Came back from vacation and followed the instructions to delete the auto responder from C Panel. But my email is still sending out the out of office messages.

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  cPanelMichael

  • January 18, 2018 19:46

  Hello, Does the autoresponder still appear in cPanel after attempting to delete it? If so, please report this issue to your web hosting provider so they can take a closer look. Thank you.

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  mlopez

  • April 06, 2021 23:08

  Hello, Is it enough deleting /home/[user]/.autorespond/name@domain.com
  and /home/[user]/.autorespond/name@domain.com.json
  files for removing an autoresponder? Or is there any other file or database entry to remove, also? Thank you,

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  cPRex Jurassic Moderator

  • April 07, 2021 18:56

  When possible, I always recommend using an API call to make sure cPanel catches all the necessary configuration files:

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  mlopez

  • April 07, 2021 20:11

  When possible, I always recommend using an API call to make sure cPanel catches all the necessary configuration files:

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  cPRex Jurassic Moderator

  • April 07, 2021 20:12

  You're welcome!

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