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Webmail not loading

tdot
When I try to access webmail via example.com:2096 or directly through cpanel. It seems to timeout. I've tried it for all domains/accounts but still have the same issue.

Comments

27 comments

Date Votes
  • cPanelMichael
    Hello, Is it possible your ISP or router rules are blocking outgoing connections to the server over port 2096? You could try accessing "webmail.domain.tld" to see if access to webmail works over port 80. Thank you.
    0
  • tdot
    Port TCP 2096 is definitely open in my server firewall. I've not added a record for 'webmail.domain.tld' in my DNS so I cant check that. Nothing on my home connection is blocking it either.
    0
  • cPanelMichael
    Hello, You can verify that ports 2095 and 2096 are listening for connections with a command like this on the cPanel server: netstat -lnp | grep :209
    The output should look like this: # netstat -lnp | grep :209 tcp 0 0 0.0.0.0:2095 0.0.0.0:* LISTEN 21002/cpsrvd (SSL) tcp 0 0 0.0.0.0:2096 0.0.0.0:* LISTEN 21002/cpsrvd (SSL)
    Also, are you using a CDN such as CloudFlare for this domain name? Or, can you reproduce the issue when accessing the IP address directly (e.g. htxxs://$IP:2096)? Thank you.
    0
  • Anupkum
    Hi, I am facing the same issue. attaching output of # netstat -lnp | grep :209 below. Please help...
    0
  • cPRex Jurassic Moderator
    @Anupkum - can you let me know what happens in the browser when you try to connect to webmail? Knowing that will allow me to give you better information.
    0
  • Anupkum
    Here is the error I get while opening mail from cPanel . This site can"t be reached xyz.com took too long to respond. Try:
    • Checking the connection
    • Checking the proxy and the firewall
    • Running Windows Network Diagnostics
    ERR_CONNECTION_TIMED_OUT
    0
  • cPRex Jurassic Moderator
    Thanks for the additional details. Even though the services may be listening on those ports it seems like they might be blocked either at the server itself or at a higher level outside the machine. Can you check the server's firewall to ensure the webmail ports are open for traffic?
    0
  • Anupkum
    Here is list of all open ports. Please have a look and let me know if you find anything wrong...
    0
  • cPRex Jurassic Moderator
    I don't see 2096 on there, which is the secure webmail port. Can you make sure that gets added? We have a full list of ports here, so you8'll want to make sure these are all in place as well so all services will work properly: How to Configure Your Firewall for cPanel & WHM Services | cPanel & WHM Documentation
    0
  • Anupkum
    Thank you for your help. webmail is now opening . But, emails are not working. I am not receiving emails from people and If I send they don't get it from me. What would be some other reasons behind it? Please help...
    0
  • cPRex Jurassic Moderator
    I'm glad the webmail access is working well for you now. In the port list you provided, I don't see that port 25 is open for traffic. You'd want to make sure that is open as that will allow you to both send and receive messages properly. If the port is opened on your local firewall, it's possible that your hosting provider is blocking that port on their network, as many providers do. You can test that by running the following command: telnet mx1.cpanel.net 25
    That will tell you if you can reach an external mail server. If you can't, port 25 is likely blocked by your provider and you would need to use a third-party email service to send messages properly. If you get an error that telnet is not installed, you can install it quickly with this command so you can perform the test. yum install telnet
    0
  • Anupkum
    Hello, thank you for your quick reply. I am using EC2 instance on AWS and had port 465 for SMTP. After your suggestions I have opened port 25 as well in the security network. I ran code you shared but seems none of them are going to work. Attaching screenshot or response received.. Please let me know what I can do to get it fixed. I really appreciate your help...
    0
  • cPRex Jurassic Moderator
    It seems there are some Yum issues separate from the mail issue as well on this machine. For the email issue, you likely won't be able to send messages normally on an Amazon server. They block port 25 for outbound traffic, so you'll need to use a third-party tool to send messages. We have some additional details on this here:
    0
  • Anupkum
    Hi, A very happy new year to you and family. I have successfully installed Telnet, but still when I run telnet mx1.cpanel.net 25 it is giving result as connection timeout. Attaching screenshot for reference.
    0
  • kodeslogic
    The below link may help you with your EC2 instance: [QUOTE]
    0
  • cPRex Jurassic Moderator
    It does sound like port 25 is blocked as mentioned in those links provided. Were you able to speak with Amazon about that issue?
    0
  • Anupkum
    Hello, I raise request to amazon to enable port 25 and now they are asking for a valid A valid email host name (Ex: "mail.mydomain.com or webmail.mydomain.com it is not opening in the browser. It is saying This site can"t be reached DNS_PROBE_FINISHED_NXDOMAIN Your help is much appriciated...
    0
  • cPRex Jurassic Moderator
    That sounds like there is no DNS record for the mail or webmail subdomain. You'd need to make sure those DNS records exist before the page will work in a browser.
    0
  • Unnamed User

    @Anupkum

    What you did here? I am facing the same issue?

    Thank you for your help. webmail is now opening

    0
  • DELTA SERVERS iNC

    cPanel is very stretched thin; they only take action when multiple people raise the same issue.

    I reported this to them some time ago, but nothing was done. I struggled and fixed it myself.

    Log into the cPanel account.

    Go to File Management.

    In the root directory, there is a folder called 'etc.'

    Enter that folder and then go into the folder with the domain name.

    Look for the email database files, for example:

     

    Delete everything in the example below and try to access the same email. The system will recreate the database again. This won't affect anything related to the emails, except for your email signature if you had set one.

     

    0
  • Unnamed User

    Hello DELTA SERVERS iNC

    But the issues is for all email account. Can't access 2096 port.

    No firewall, Nothing suddenly one morning I found this issue. Still not working.

    0
  • cPRex Jurassic Moderator

    If the issue is with the port itself, there must be something happening either with a firewall or with another server setting.

    What do you see when you run this command on the machine?

    netstat -lpn | grep 2096
    0
  • Unnamed User

    Hello cPRex

    Run this but there's nothing.

    https://prnt.sc/NfFQcYRrekJU

    0
  • cPRex Jurassic Moderator

    That's...interesting.  Are you able to restart the cPanel services on the machine without an error?

    0
  • Unnamed User

    Yes its restarting without any error.

    [root@eu-s1 ~]# systemctl restart cpsrvd
    Failed to restart cpsrvd.service: Unit cpsrvd.service not found.
    [root@eu-s1 ~]# clear
    [root@eu-s1 ~]# /usr/local/cpanel/scripts/restartsrv_*
    Waiting for “httpd” to restart gracefully …[OK] Send SIGUSR1 to 41720
    waiting for “httpd” to initialize ………finished.

    Service Status
            httpd (litespeed (lshttpd - main) d) is running as root with PID 41720 (systemd+/proc check method).

    Startup Log
            Sep 01 23:56:41 eu-s1.luveedu.cloud systemd[1]: Starting LiteSpeed HTTP Server...
            Sep 01 23:56:41 eu-s1.luveedu.cloud lswsctrl[41697]: [OK] litespeed: pid=41720.
            Sep 01 23:56:43 eu-s1.luveedu.cloud systemd[1]: Started LiteSpeed HTTP Server.

    Log Messages
            [Wed Sep  4 07:34:28 2024] [notice] Finish reading Apache configuration, server configured -- resuming normal operations
            2024-09-04 07:34:28.158361 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/includes/post_virtualhost_2.conf
            2024-09-04 07:34:28.158344 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/includes/post_virtualhost_global.conf
            2024-09-04 07:34:28.157841 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.157820 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.157537 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.157517 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.157062 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.157033 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.156470 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.156452 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.155823 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.155802 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.155026 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.155003 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.154133 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.154107 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.153095 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.153075 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.152399 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.152383 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.151720 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.151699 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.150485 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.150456 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.149125 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.149097 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.147629 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.147604 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.146058 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.146037 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.145028 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.145008 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.143975 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.143951 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.142838 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.142815 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.140919 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.140887 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.138942 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.138913 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.136815 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.136794 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.134593 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.134571 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.132368 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/ssl/2_4/tzmgmmsm/bankabazar.com/wp-toolkit.conf
            2024-09-04 07:34:28.132352 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata/ssl/2_4/tzmgmmsm/bankabazar.com
            2024-09-04 07:34:28.132240 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.132216 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.129854 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.129830 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.127306 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.127283 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.124640 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.124619 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.121913 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.121891 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.119144 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/ssl/2_4/kqpinbyf/thewiseentrepreneur.co.ug/wp-toolkit.conf
            2024-09-04 07:34:28.119126 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata/ssl/2_4/kqpinbyf/thewiseentrepreneur.co.ug
            2024-09-04 07:34:28.118983 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.118956 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.115925 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.115902 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.112741 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/ssl/2_4/jodcexaz/royalpalacerestaurant.ca/wp-toolkit.conf
            2024-09-04 07:34:28.112704 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata/ssl/2_4/jodcexaz/royalpalacerestaurant.ca
            2024-09-04 07:34:28.112527 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.112503 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.109309 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.109286 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.105919 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.105898 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.102455 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.102427 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.098952 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.098928 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.095279 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.095256 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.091488 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.091464 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.087503 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.087475 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.085528 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.085504 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.083421 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.083398 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.080894 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
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            2024-09-04 07:34:28.077597 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.077540 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.074374 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.074352 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.072166 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.072144 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.069964 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.069937 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.067764 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.067740 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.065446 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.065422 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.063135 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.063110 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.060835 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.060811 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.058478 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.058457 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.056158 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.056136 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.053806 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.053764 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
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            2024-09-04 07:34:28.051212 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.048781 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.048756 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.045808 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.045761 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.043247 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.043223 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.040608 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.040584 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.038071 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.038046 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.035466 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.035444 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.033069 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/std/2_4/tzmgmmsm/bankabazar.com/wp-toolkit.conf
            2024-09-04 07:34:28.033053 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata/std/2_4/tzmgmmsm/bankabazar.com
            2024-09-04 07:34:28.032837 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.032815 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.029739 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.029718 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.027137 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.027108 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.024436 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.024415 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.021780 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.021758 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.018751 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/std/2_4/kqpinbyf/thewiseentrepreneur.co.ug/wp-toolkit.conf
            2024-09-04 07:34:28.018731 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata/std/2_4/kqpinbyf/thewiseentrepreneur.co.ug
            2024-09-04 07:34:28.018470 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.018445 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.015560 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.015535 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.012847 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/std/2_4/jodcexaz/royalpalacerestaurant.ca/wp-toolkit.conf
            2024-09-04 07:34:28.012827 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata/std/2_4/jodcexaz/royalpalacerestaurant.ca
            2024-09-04 07:34:28.012566 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.012545 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.009840 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.009818 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.007039 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.007018 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.004220 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.004195 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:28.001335 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:28.001314 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:27.998488 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:27.998461 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:27.995550 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/userdata/lscache_vhosts.conf
            2024-09-04 07:34:27.995520 [INFO] [860383] [T0] Processing config directory: /etc/apache2/conf.d/userdata
            2024-09-04 07:34:27.988944 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/includes/pre_virtualhost_2.conf
            2024-09-04 07:34:27.988767 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/includes/pre_virtualhost_global.conf
            2024-09-04 07:34:27.988527 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/includes/errordocument.conf
            2024-09-04 07:34:27.988463 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/includes/account_suspensions.conf
            2024-09-04 07:34:27.988333 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/php_add_handler_fix.conf
            2024-09-04 07:34:27.988325 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:109] Ignore Action config for 'application/x-httpd-ea-php81'
            2024-09-04 07:34:27.988302 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:100] Ignore Action config for 'application/x-httpd-ea-php83'
            2024-09-04 07:34:27.988295 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:95] Ignore Action config for 'application/x-httpd-ea-php82'
            2024-09-04 07:34:27.988288 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:90] Ignore Action config for 'application/x-httpd-ea-php80'
            2024-09-04 07:34:27.988282 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:85] Ignore Action config for 'application/x-httpd-ea-php74'
            2024-09-04 07:34:27.988234 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:30] Ignore Action config for 'application/x-httpd-ea-php83'
            2024-09-04 07:34:27.988229 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:29] Ignore Action config for 'application/x-httpd-ea-php82'
            2024-09-04 07:34:27.988224 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:28] Ignore Action config for 'application/x-httpd-ea-php81'
            2024-09-04 07:34:27.988219 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:27] Ignore Action config for 'application/x-httpd-ea-php80'
            2024-09-04 07:34:27.988213 [NOTICE] [860383] [T0] [/etc/apache2/conf.d/php.conf:26] Ignore Action config for 'application/x-httpd-ea-php74'
            2024-09-04 07:34:27.988146 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/php.conf
            2024-09-04 07:34:27.988122 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/passenger.conf
            2024-09-04 07:34:27.988100 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/modsec2.imunify.conf
            2024-09-04 07:34:27.988072 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-litespeed/017_Disable_WP_Redirect.conf
            2024-09-04 07:34:27.987931 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-litespeed/016_i360_weak_pass.conf
            2024-09-04 07:34:27.356487 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-litespeed/015_i360_monitor.conf
            2024-09-04 07:34:27.356424 [INFO] [860383] [T0] Processing config file: /etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-litespeed/014_i360_filescan.conf

    httpd restarted successfully.

    0
  • cPRex Jurassic Moderator

    Could you create a ticket so this system can be investigated?  There typically isn't a way to have cPanel running without something listening on port 2096, so I'm not sure what's happening here.

    0
  • Unnamed User

    Okay.

    0

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