FileManager Problem

joaosavioli

• March 07, 2018 07:40

Hello, When I"m in cpanel user and try to download a file using file manager, nothing happen. Please, could you help me? PS: I"m trying to download clicking with mouses"s left button >> download. Best Joao

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  Infopro

  • March 07, 2018 13:39

  Can you duplicate this with another browser? It might be a browser plugin issue of some sort.

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  joaosavioli

  • March 07, 2018 19:56

  Hello, Yes, but didn"t wotk too. I can see error 404 in chrome depuration: GET example.com:2083/cpsess7936285510/download?skipencode=1&file=%2fhome%2fuser%2fMyfile.txt 404 (Not Found) Could you help me? Best Joao

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  cPanelMichael

  • March 07, 2018 20:20

  Hello Joao, Can you verify which version of cPanel is installed on this server? Is the account using the default Paper Lantern theme? Do you notice any output to /usr/local/cpanel/logs/error_log when reproducing the issue? Thank you.

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