Skip to main content
We are aware of an issue after updating to cPanel versions 11.110.0.65, 11.126.0.21, or 11.128.0.11, some cPanel plugins or features are no longer functioning properly including WP Toolkit. Please see the following article for more information and updates:
Update to latest cPanel 110, 126, or 128 versions removes "addonfeatures" directory.

Your IP address has been changed, please sign in again

Comments

6 comments

  • cPanelMichael
    Hello, Can you try clearing the browser and DNS cache on your computer to see if the issue persists? We document how to clear the DNS cache at: How To Clear Your DNS Cache - cPanel Knowledge Base - cPanel Documentation Thank you.
    0
  • YemenHosting
    If you are using Google chrome, disable data saver option. It works for me.
    0
  • Aleqy
    If you are using Google chrome, disable data saver option. It works for me.

    Your solution worked after struggling with this problem for a week. Thanks.
    0
  • LynChen
    I am receiving such a warning. What should I do? Ticket request; "there is no problem." I got the answer in the form of. And I still can not enter cPanel :( Is there any knowledge of how I can solve the problem?

    My office is also experiencing this error and we can't fix it. We can't even contact customer support because we aren't able to sign in because of this error. We are seriously at a loss here, we've tried the control prompt with the ipconfig commands, we've tried clearing cookies, and we've tried signing in so we can fix the settings for cookie ip validation (but we can't, because we can't even sign in!!!). This is honestly the most frustrating tech issue we have come across, and we can't even get help. Hopefully piggy-backing off of your post gets us some answers. :( We are out of ideas too
    0
  • LynChen
    Hello, Can you try clearing the browser and DNS cache on your computer to see if the issue persists? We document how to clear the DNS cache at:
    0
  • cPRex Jurassic Moderator
    @LynChen - if you're not able to access your normal tools you can email cs@cpanel.net to start a ticket with our Customer Service team, which they can then forward on to our technicians. You could also speak to your hosting provider to see what assistance they can offer as well, as we would need to gain access to the system over SSH to check the issues.
    0

Please sign in to leave a comment.