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cPanel DNS ONLY can't access interface

inteldigital
Hi, I'm trying to set up a DNS cluster with cPanel DNS Only. I've just installed it on one of my VPS' and I am having difficulty accessing the interface. I intend to use the same domain as my main server, for the hostname, just a different prefix (example.example.com is main server, example1.example.com is DNS VPS), so the domain won't resolve yet, however I can't even access it from the IP:2087. firewalld isn't active on this installations, so it's not a port forward issue, right? Can someone help?

Comments

5 comments

Date Votes
  • cPanelMichael
    Hello @inteldigital, Can you access the DNSOnly server using SSH? If so, run the following command to verify that cpsrvd is running on port 2087: netstat -lnp | grep :2087
    The output should look like this: # netstat -lnp | grep :2087 tcp 0 0 0.0.0.0:2087 0.0.0.0:* LISTEN 17948/cpsrvd (SSL)
    If it's running on port 2087, try following the steps documented below to ensure the firewall rules on your system are not blocking the connection: How to Configure Your Firewall for cPanel Services - cPanel Knowledge Base - cPanel Documentation Thank you.
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  • inteldigital
    Hi @cPanelMichael Thanks for your response. This turned out to be a DNS issue of some sort, affected by the domain used for the hostname not having an A record yet. It solved itself after I added the A record on the DNS. Thanks.
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  • cPanelMichael
    Hello, I'm glad to see you were able to solve the issue. Thank you for sharing the solution. Thank you.
    0
  • romain2404
    I can not connect to cPanel interface. can we help me please ?
    0
  • cPRex Jurassic Moderator
    @romain2404 - there likely isn't much we can do on our end for that. You would need to contact your hosting provider if the interface isn't working. If you have full root access to the server, you're welcome to submit a ticket to our team.
    0

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