Create AutoSSL for "Parked Domain"

joako

• August 17, 2018 20:37

How do I create an AutoSSL for a "Parked Domain"? Here's the full issue: I have domain1.com setup and working great I have domain2.com setup and working great. It just redirects the user to However when you attempt to setup Exchange on an iPhone device the autodiscover function doesn't work. I believe the cause if this is visiting

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  cPanelMichael

  • August 20, 2018 18:51

  Hello @joako,

  However when you attempt to setup Exchange on an iPhone device the autodiscover function doesn't work. I believe the cause if this is visiting

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  joako

  • August 20, 2018 19:48

  I have an account with domaina.com as the primary domain, and domainb.com as the parked domain. When I visit (main domain). Hence my simple question: How do I generate an AutoSSL for a parked domain (domainb.com)?

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  cPanelMichael

  • August 21, 2018 13:36

  Hello @joako, AutoSSL will automatically include aliases (parked domains) in the certificate issued for it's parent domain. This should not result in any error messages when accessing the secure URL for the aliased domain. Can you let us know the specific error message that you see in your web browser, or post a screenshot of what you see? Also, in WHM >> Manage AutoSSL, under the Logs tab, do you notice any errors when viewing the recent log for the corresponding account username? Thank you.

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  joako

  • August 21, 2018 13:41

  For the 3rd time: When a user visits

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  joako

  • August 21, 2018 13:53

  Ticket ID 10157301 Can you have a look at that one?

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  cPanelMichael

  • August 21, 2018 13:58

  When a user visits SSL FAQ and Troubleshooting - Version 74 Documentation - cPanel Documentation I do understand you are seeing a certificate error, so we will take a closer look at the affected domain name as part of the support ticket to determine the specific reason the error message appears. I'll monitor the ticket and update this thread with the outcome.

  How do I generate an AutoSSL for an add on domain??

  
  Addon domains are automatically processed as part of the AutoSSL cron job when added to an account. Thank you.

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  joako

  • August 21, 2018 14:00

  for the FOURTH TIME: The user gets a CERTIFICATE ERROR. The certificate presented only contains the primary domain name. If the certificate had the primary and add-on domain there would be no certificate error. How do I generate an AutoSSL for a parked domain?

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  sparek-3

  • August 21, 2018 14:26

  You might want to read through the thread at:

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  joako

  • August 21, 2018 14:35

  I suspect it's a bug in WHM, because when I look at the certificates on the server I see there's expired ones with domain1 and domain2 on it, but the latest certificate only has domain1. Now I switch to using Comodo, "Check" AutoSSL again, and it generated the correct certificate. However, I manually had to restart httpd for it to take effect. Of course I switched back to LetsEncrypt, hopefully it renews correctly next time.

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  cPanelMichael

  • August 27, 2018 14:50

  Now I switch to using Comodo, "Check" AutoSSL again, and it generated the correct certificate. However, I manually had to restart httpd for it to take effect. Of course I switched back to LetsEncrypt, hopefully it renews correctly next time.

  
  Feel free to reply to the existing support ticket if you'd like us to take a closer look at this issue to rule out any problems with the AutoSSL feature, or open a new ticket if the issue occurs again in the future. Thank you.

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