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cancel dnsonly license

Comments

9 comments

  • dalem
    you have to contact cpanel to deactivate dns only license
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  • 24x7server
    Hi,
    How to cancel the dnsonly license?

    The DNSOnly is free on as far as I know.. Did you try installing cPanel directly on the VPS and if so, what error you get?
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  • whplus
    Hi, The DNSOnly is free on as far as I know.. Did you try installing cPanel directly on the VPS and if so, what error you get?

    2018-09-24 11:55:20 1346 (ERROR): Unexpected license type found for your IP: https: //verify.cpanel.net/index.cgi?ip=xxx.xxx.xxx.xxx 2018-09-24 11:55:20 1347 (FATAL): Installation aborted. Perhaps you meant to install latest-dnsonly instead of latest? If not please cancel your DNSONLY license before installing a cPanel & WHM server.
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  • cPanelLauren
    Can you tell me if the following file is present: /var/cpanel/dnsonly
    If so does removing it, then running /scripts/upcp --force
    allow the license type to be updated? Thanks!
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  • whplus
    Can you tell me if the following file is present: /var/cpanel/dnsonly
    If so does removing it, then running /scripts/upcp --force
    allow the license type to be updated? Thanks!

    there is no /var/cpanel/dnsonly since I have already reinstalled the OS.
    0
  • cPanelLauren
    Hi @whplus Do you have a full cPanel license? You can verify this here: cPanel & WHM License Verification | cPanel Inc. Thanks!
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  • whplus
    I don't think I need a full cpanel license for this IP since I only made VM template with cpanel pre-installed.
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  • cPanelLauren
    Hi @whplus You'd need a cPanel license to run a server with cPanel installed - either a full or VPS license. We even offer a solo license which might be useful to check out: cPanel Store How to Purchase a cPanel License - cPanel Knowledge Base - cPanel Documentation
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  • 24x7server
    -09-24 11:55:20 1346 (ERROR): Unexpected license type found for your IP: https: //verify.cpanel.net/index.cgi?ip=xxx.xxx.xxx.xxx 2018-09-24 11:55:20 1347 (FATAL): Installation aborted. Perhaps you meant to install latest-dnsonly instead of latest? If not please cancel your DNSONLY license before installing a cPanel & WHM server.

    What happened is that you got your server IP registered in the cPanel system as DNS only, so your IP now has no availability of the 15-day free trial license for this IP, so you will need to purchase the license first for the server IP and then proceed with installation..
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