Email problems

hossein

• October 01, 2018 04:47

Hello I have a lot problem with my mail in server My server doesn't sent email and doesn't receive mail too Some people in my server had spam mail and data center discard port of mail Now port is open but I can't send or receive mail too :( please guide me thank you

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  keat63

  • October 01, 2018 14:31

  Unfortunately, your post doesn't really give us many clues to work with. Has it ever worked ?? maybe take a look in var/log/exim_mainlog, see if there are any tell tale signs. Also try restarting mail server (exim) through WHM control panel. mxtoolbox.com has a number of tools that may help figure out what's going on. Maybe in the short term, I'd ask also your data centre for help.

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  hossein

  • October 02, 2018 09:43

  Hi :) yes It worked before . If you need any information, let me know I checked on mxtoolbox and my IP is on a blacklist :/ "We notice you are on a blacklist. " can i remove my ip from blacklist ?

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  keat63

  • October 02, 2018 09:52

  I'm not sure being on a blacklist would stop you receiving. As for sending, some sent emails may receive a bounce back, but not all of them. When trying to send an email, what error message do you get back from your email software.

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  hossein

  • October 02, 2018 10:03

  no I don't get error message but when I wanna send from gmail to my server I give an error mail from gmail: 421 Unexpected failure, please try later

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  hossein

  • October 02, 2018 10:47

  if you have suggestion to check that the email go out of server or not, please let me know

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  cPanelLauren

  • October 04, 2018 20:13

  HI @hossein We really need some more specific details about what happens when you send mail. Please check out the thread here: which should provide some help with the type of information we are looking to see. Thanks!

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