The disk-write test failed to write 1 MB

Atif Khan

• October 16, 2018 01:15

Cpanel gave me following error when i am trying to create new email. what does that mean. Error: The disk-write test failed to write 1 MB to a temporary file (/home/webname/.cPquotatest.5bc57cfd.20c0.42a4900) because of an error: open(/home/webname/.cPquotatest.5bc57cfd.20c0.42a4900): Permission denied (EUID: 502). i am using cpanel version 74.0.9

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  cPanelLauren

  • October 17, 2018 19:59

  HI @Atif Khan Based on the error message it seems the account may be over quota. You can see your quota status by going to cPanel>>Files>>Disk Usage Thanks!

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  Atif Khan

  • October 18, 2018 05:34

  There is no disk usage problem. I have space on the server and I can create new files on the server as well via FTP.

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  cPanelLauren

  • October 18, 2018 13:45

  Space on the server does not equal the account's quota. Can you show me a screenshot of the account's quota usage?

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  Atif Khan

  • October 18, 2018 18:39

  my quota is already set to unlimited In WHM panel it shows that I have assigned unlimited quota to this account. If I am finding it in a wrong please guide me.

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  cPanelLauren

  • October 19, 2018 13:14

  If you've set unlimited to the actual cPanel account (not the email account) the issue wouldn't be the quota. Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  USA_Webmaster

  • February 27, 2019 18:54

  I had this exact same problem and the issue was fixed by logging into WHM CloudLinux LVE Manager and tweaking the inode limit for specific user... lol. WHM >> Home "Server Configuration "CloudLinux LVE Manager section Remember to delete the unwanted emails to free up inode usage.

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  gptshubham595

  • March 04, 2021 12:26

  I'm also facing this issue

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  cPRex Jurassic Moderator

  • March 04, 2021 14:23

  @gptshubham595 - do you have any inode limits in place through CloudLinux that could be affecting this?

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  microvax

  • October 21, 2021 11:34

  I recently had this problem and solved it using this command chown -v username:username /home/username

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  cPanelAnthony

  • October 21, 2021 14:46

  @microvax Thanks for telling us! It's good to know that this issue can occur due to incorrect ownerships.

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