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Best Spam settings

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4 comments

  • Karsten Jorgensen

    Hi there
    I am new to CPanel so apologies in advance.

    My domain email is getting constant spam from all categories.

    I have set up the basic SPAM filter with a calculated Spam Score Setting of 5 and it helped reduce them a bit.

    What other things can i do to reduce them.

    I have not blacklisted any yet

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  • cPRex Jurassic Moderator

    Karsten Jorgensen - you may want to review this page for more details: https://docs.cpanel.net/webmail/fight-spam-in-webmail/

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  • Karsten Jorgensen

    Hi Jurassic.  Thank you for that link.  BoxTrapper looks promising but i cant find the App or the Enable button.  Do i need to install it?  Where can i find it?

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  • cPRex Jurassic Moderator

    You shouldn't have to do anything to see that option - if you don't see a "Boxtrapper" icon directly inside your cPanel interface it is possible that your hosting provider has disabled this feature and you'd have to reach out to them to have them turn it on.

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