E-mail migration issue

Vitor Previato Barbosa

• February 08, 2019 08:56

I have migrated the emails from a old.example.com account to example.com. But the message history is not appearing in the new account. Can you help me how to solve the problem?

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  keat63

  • February 11, 2019 13:04

  How did you transfer the data. I restored some emails last week to an IMAP folder and did so as the root user. They didn't appear. I restored them as the account owner and they were there. My issue was a permissions issue.

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  cPanelLauren

  • February 11, 2019 15:31

  As described by @keat63 it really depends a lot on how you moved them over. More detail on the issue is necessary in order for us to help you further. Thanks!

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