Email rejected from Mail Report

Sunday Alabi

• February 05, 2019 07:36

Hello Please am currently faced with emails not delivering. I use Docker with Magento, on cpanel account. Sending mails directly from cpanel works, bot delivering and rececieving. However, when a mail is initiated from magento, which exits in cPanel, the email is rejected with the error message Event: rejected rejected Sender User: -remote- Sender Domain: From Address: emailfrom@example.com Sender: Sent Time: Feb 5, 2019, 2:21:14 PM Sender Host: host.example.com Sender IP: 127.0.0.1 Authentication: unauthorized Spam Score: 0 Recipient: emailto@example.com Delivered To: Delivery User: Delivery Domain: example.com Router: reject Transport: **rejected** Out Time: Feb 5, 2019, 2:21:14 PM ID: 1gr0et-0008pU-aS Delivery Host: host.example.com Delivery IP: 127.0.0.1 Size: 0 bytes Result: Rejected relay attempt: '127.0.0.1' From: 'emailfrom@example.com' To: 'emailto@example.com'
What could be the issue why the emails are being rejected and what are the possible solutions Thank you

• 

  keat63

  • February 05, 2019 14:02

  I don't know what Magento is, but does this help. How to set up outgoing SMTP email for Magento

  0
• 

  Sunday Alabi

  • February 05, 2019 14:12

  Thank @keat63, I have tried that and still didn't work. We have exact project on a dev server and the email functioning effectively.

  0
• 

  cPanelLauren

  • February 05, 2019 19:58

  Hello @Sunday Alabi The domain you're using to send mail from, does it exist on the server? Based on the error it seems as though the server is viewing it as a remote domain: Rejected relay attempt: '127.0.0.1' From: 'emailfrom@example.com' To: 'emailto@example.com'
  What port are you setting for this as well?

  0
• 

  Sunday Alabi

  • February 06, 2019 01:33

  Hello @Sunday Alabi The domain you're using to send mail from, does it exist on the server? Based on the error it seems as though the server is viewing it as a remote domain: Rejected relay attempt: '127.0.0.1' From: 'emailfrom@example.com' To: 'emailto@example.com'
  What port are you setting for this as well?

  
  no other settings The email address exits on the server

  0
• 

  cPanelLauren

  • February 06, 2019 13:03

  Hi @Sunday Alabi Can you please provide a response for all the questions I asked?

  What port are you setting for this as well?

  
  

  0
• 

  Sunday Alabi

  • February 06, 2019 13:13

  @

  0
• 

  cPanelLauren

  • February 06, 2019 15:49

  Hi @Sunday Alabi You can see the ports you've set Magento to send on in the mail form Thanks!

  0

Please sign in to leave a comment.