multiphp choosing 7.2 enables 5.5.38

Benito

• February 17, 2019 08:13

Hello! I have this problem in one server, when i choose php 7.2 it actually sets 5.5.38. Tried /usr/local/cpanel/bin/rebuild_phpconf --current and yum reinstall ea-php72* The problem persist. Thanks

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  Eminds

  • February 18, 2019 01:00

  Which version of Cpanel are you running on the server ?

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  Benito

  • February 18, 2019 10:01

  Which version of Cpanel are you running on the server ?

  
  In this server have v76.0.20, the same as other servers with php 7.2 working fine.

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  cPanelMichael

  • February 19, 2019 20:16

  I have this problem in one server, when i choose php 7.2 it actually sets 5.5.38.

  
  Hello @benito, Can you let us know the step-by-step instructions you are using when reproducing this behavior? For instance, how are you choosing PHP version 7.2? Thank you.

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  Benito

  • February 19, 2019 21:58

  Hello @benito, Can you let us know the step-by-step instructions you are using when reproducing this behavior? For instance, how are you choosing PHP version 7.2? Thank you.

  
  Hello Michael, i login into any customer cpanel, go to MultiPHP manager, check the desired domain, select php version and apply. It works ok with all php versions except php 7.2. This problem happens in one of 5 servers. Thanks

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  cPanelMichael

  • February 20, 2019 16:10

  Hello Michael, i login into any customer cpanel, go to MultiPHP manager, check the desired domain, select php version and apply.

  
  Hello @benito, I've been unable to reproduce this behavior on a test system. Do you notice any specific output to /usr/local/cpanel/logs/error_log when you reproduce the problem? Thank you.

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  Benito

  • February 20, 2019 19:00

  Hello @cPanelMichael, today started to works ok. I do nothing relevant to fix the problem. Thanks

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  cPanelMichael

  • February 21, 2019 17:36

  Hello @cPanelMichael, today started to works ok. I do nothing relevant to fix the problem.

  
  Hello @benito, Let me know if you encounter the issue again in the future. Thank you.

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  cPanelMichael

  • February 22, 2019 18:34

  Hello @benito, Do you happen to use LiteSpeed? If so, it's likely the LSWS update that addressed the issue. See the thread below for more details: Thank you.

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  Benito

  • April 11, 2022 22:35

  Hello Michael! I'm back with this. To answer your last question, we do not use LSWS. Today we found this problem again when we changed the server default PHP version to 8.0. In a very few customers when we choose INHERIT or ea-php80 the change looks ok in cPanel Interface but phpinfo() and apps shows its running with PHP Version 5.5.38 Thanks

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  cPRex Jurassic Moderator

  • April 12, 2022 15:18

  Could you submit a ticket to our team so we can check a server having the issue?

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  Benito

  • April 13, 2022 01:22

  Done, ticket 94435962 Thanks!

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  cPRex Jurassic Moderator

  • April 13, 2022 13:53

  It seems that CloudLinux was able to get this fixed - could you share the solution?

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  Benito

  • April 13, 2022 14:06

  Yes! Looks like we have alt-php still running on that server. (We disabled alt-php from cPanel UI a couple of years ago). This user was pretty old and have php 5 selected in alt-php So, If the user doesn't use PHP Selector, you need to always have the Native version in PHP Selector, otherwise the PHP Selector version will overlap when the system version is selected. They ran: selectorctl --set-user-current=native --user=#username# And problem solved!

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