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Using cPanel & WHM for email after license expires

cg4host
Hello, i face very strange problem with my server any time cpanel license expire, all mails stopped completely from all websites to the users for any activity all email account i connect with it from my google account stops if i want to send from gmail as an email from my server give me error how can i solve this problem

Comments

8 comments

Date Votes
  • cPanelMichael
    Hello @cg4host, This is by design as of cPanel & WHM version 76 when the cPanel license is invalid or expired. While email delivery itself will still work, email authentication will fail when the cPanel license is invalid or expired. If you are having trouble with the cPanel license remaining active, let us know and we can take a closer look. Thank you.
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  • cg4host
    Hello This is not suitable for me email delivery stopped and i can't open any email or send it some months i don't need cpanel and i leave it without renewal you force me to delete cpanel and use free software i want solution for this problem !!!!
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  • rpvw
    See
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  • cg4host
    See
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  • rpvw
    Oh dear - so much anger :-p If you want to take out your frustrations on me as a result of you not reading the cPanel EULA, I really don't care :-D But what an I saying ? You are obviously unique and special, and deserve to be treated differently to everyone else, and get everything you ask for o_O Its snowing again.
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  • keat63
    There is a perfect solution, but you won't like it. Renew your license.
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  • cPanelMichael
    Hello @cg4host, cPanel & WHM functionality is limited when the license is expired or inactive. I recommend reaching out to our Customer Service department (cs@cpanel.net) if you have questions or feedback about the license rules and terms. Thank you.
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  • BadBusinessPractice
    My cpanel license expired ... that doesn't give you the right to disable services on my server. I guess I'll be reformatting the server and I'll never send you money again.. it's been every month for years. Now you raise the price $15 more.. I can't pay and you disable my access to email? Please tell me this is a bug and not how you plan on doing business. I'll be seeking help everywhere if this is not resolved. BBB, State Attorney General, webmaster forums, a civil claim, possibly class action. This is ridiculous you would disable a feature of my distribution. EMAIL is not a cpanel feature. I am billing for my time until this is resolved. Renew license?? How about cpanel doesn't disable services. The email service is built into my distribution, it's not a cpanel feature. who made this dumb decision?? Sounds like class action lawsuit material.
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