Home IP not working with SMTP

dbrhett

• March 23, 2019 13:04

SMTP Outgoing mail server will not connect from my home IP. It shows offline. (for all domains on VPS server with Hostgator) If I use a vpn with new IP it connects immediately. If I am at another location it connects immediately. So I cannot send mail unless my vpn is connected. Receiving mail is ok no problems. Have rebooted modem, router, VPS server. Host says IP is not blacklisted. Host says server is working fine when testing at their end. SMTP Connections are TLS port 465. I have whitelisted my IP. Any ideas appreciated.

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  keat63

  • March 25, 2019 08:36

  Have you tried sending on port 25.

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  cPanelLauren

  • March 26, 2019 19:48

  You might also need to check with your ISP to ensure that there isn't a block in place on their network as well.

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