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Access via WHM List Accounts Page

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9 comments

  • cPanelMichael
    Hello @Michaelit, You can find an explanation of how to access cPanel directly on the document below: How to Log in to Your Server or Account - cPanel Knowledge Base - cPanel Documentation Let me know if this helps. Thanks!
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  • Michaelit
    Hello @cPanelMichael, Thank you for this quick response. I read the documentation. Unfortunately i don't want to use an external authentication for example: cPanelID, Google Accounts, Facebook, or your hosting provider's portal. I just love to use the 'old' cPanel icon under the accounts' list in WHM area. Thank you again!
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  • Michaelit
    Have i missed something?
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  • cPanelMichael
    Hello @Michaelit, Are you able to login via WHM as the root or reseller account and access the System section of WHM's
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  • Michaelit
    Oh! Thank you a lot @cPanelMichael! Issue solved!
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  • Josh Medici
    I have the same issue, however the Root login access is enabled, but when I click on the cPanel icon it opens a new tab that asks for username and password of the cPanel. I noticed too that it only happens in Chrome, if I try on Edge is normal.
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  • cPRex Jurassic Moderator
    @Josh Medici - if it is working in one browser and not the other, it is most likely an issue related to that browser. I'd recommend trying to clear any cache or cookies you have in place on that browser to see if that resolves the behavior.
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  • Josh Medici
    @Josh Medici - if it is working in one browser and not the other, it is most likely an issue related to that browser. I'd recommend trying to clear any cache or cookies you have in place on that browser to see if that resolves the behavior.

    I don't know how it works related to security, but I tried clearing cache and cookies but the problem still persisted. I tried using https, because I didn't notice I was using unsecured connection and that worked. Go figure, I can't say how or why. Now I can access cPanel from within WHM.
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  • cPRex Jurassic Moderator
    Interesting - I would expect them to be using an https connection by default since you're already logged in to WHM. It's possible there are some odd redirection settings in WHM >> Tweak Settings under the "Redirection" tab so you might want to check that area.
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