IMAP login is failing

moolideejay

• May 01, 2019 05:06

Hi Since this morning IMAP and POP3 do not authenticate users anymore. I have enabled debug mode on dovecot and the following error is repeating for every authentication request: 552 5.2.2 Mailbox is full / Blocks limit exceeded / Inode limit exceeded I have test accounts under few accounts and all of them are failing with the same error msg. Webmail works fine and I could log in and send/receive emails. I've tried Thunderbird and Outlook with both secure and non-secure ports but no luck. Disk space usage is under 30% and inode is at 2% . Any suggestions?

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  keat63

  • May 01, 2019 14:54

  have you tried restarting exim

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  moolideejay

  • May 01, 2019 18:11

  have you tried restarting exim

  
  Of course.

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  cPanelLauren

  • May 01, 2019 20:41

  That error message indicates that your mailboxes are full due to inode usage being exceeded. If you run something like the following what's the inode usage at? df -i
  

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  moolideejay

  • May 02, 2019 04:25

  # df -ih Filesystem Inodes IUsed IFree IUse% Mounted on /dev/mapper/lcp01-root 48M 506K 48M 2% / devtmpfs 3.0M 464 3.0M 1% /dev tmpfs 3.0M 1 3.0M 1% /dev/shm tmpfs 3.0M 864 3.0M 1% /run tmpfs 3.0M 7 3.0M 1% /sys/fs/cgroup /dev/mapper/home-lv--home 200M 4.0M 197M 2% /home /dev/sda1 512K 340 512K 1% /boot /dev/loop0 256K 121 256K 1% /tmp tmpfs 3.0M 1 3.0M 1% /run/user/0

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  cPanelLauren

  • May 02, 2019 14:33

  # df -ih Filesystem Inodes IUsed IFree IUse% Mounted on /dev/mapper/lcp01-root 48M 506K 48M 2% / devtmpfs 3.0M 464 3.0M 1% /dev tmpfs 3.0M 1 3.0M 1% /dev/shm tmpfs 3.0M 864 3.0M 1% /run tmpfs 3.0M 7 3.0M 1% /sys/fs/cgroup /dev/mapper/home-lv--home 200M 4.0M 197M 2% /home /dev/sda1 512K 340 512K 1% /boot /dev/loop0 256K 121 256K 1% /tmp tmpfs 3.0M 1 3.0M 1% /run/user/0

  
  Interesting, are you using anything like CloudLinux with limitations on inodes included in the package for CageFS?

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  PeteS

  • May 03, 2019 09:15

  Post removed... (it was not related to this afterall).

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  cPanelLauren

  • May 03, 2019 17:10

  Would it be possible for one or both of you to please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  PeteS

  • May 03, 2019 17:22

  Would it be possible for one or both of you to please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

  
  Not in my case. It turns out that my issue was not connected with this issue, and has been resolved. -Pete

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