DEAR_SOMETHING marked as SPAM

jmginer

• July 15, 2019 08:01

Hello, we checked that all emails we receive that start with "Dear ..." are catalogued as SPAM because spamassasin puts 4 points of antispam. pts rule name description ---- ---------------------- -------------------------------------------------- 2.0 DEAR_SOMETHING BODY: Contains 'Dear (something)' 2.0 KAM_DEAR_SOMEBODY BODY: Message that does not know who to address
Is it possible to remove or cutomize the pts of these rules? Thank you

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  keat63

  • July 16, 2019 07:27

  I use configserver Mail Scanner, and it's possible to change the scores, so I'm sure its possible with SpamAssasin. Although where, I'm not entirely sure, have a look in /etc/mail/spamassassin/local.cf maybe

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  cPanelLauren

  • July 16, 2019 23:36

  The .cf files in /etc/mail/spamassassin are symlinks to /usr/local/cpanel/etc/mail/spamassassin/ Do you have any custom rules enabled? When I search for the specific rules getting hit on your email I'm not coming up with exact matches: [root@server spamassassin]# egrep -ir 'DEAR_SOMETHING|KAM_DEAR_SOMEBODY' /usr/local/cpanel/etc/mail/spamassassin /usr/local/cpanel/etc/mail/spamassassin/KAM2.cf:meta KAM_NIGERIAN2 (__KAM_NIGERIAN2_1 + DEAR_SOMETHING + LOTS_OF_MONEY >= 3) /usr/local/cpanel/etc/mail/spamassassin/KAM.cf:meta KAM_NIGERIAN2 (__KAM_NIGERIAN2_1 + DEAR_SOMETHING + LOTS_OF_MONEY >= 3) [root@server spamassassin]#
  I get the KAM_NIGERIAN2 rule but it needs to include DEAR_SOMETHING + LOTS_OF_MONEY and the hit is worth 3 points.

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  nixuser

  • July 17, 2019 14:44

  Can't the point value be changed in Calculated Spam Score Settings under Spam Filters in cPanel?

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  cPanelLauren

  • July 17, 2019 14:58

  Can't the point value be changed in Calculated Spam Score Settings under Spam Filters in cPanel?

  
  The point value can be changed, but first you'll need to identify the rule that is responsible and change the point value in that configuration file. Reassigning a point value through the spam filters UI won't override the default in the .cf file as far as I know and the documentation for SpamAssassin seems to confirm this in the allow_user_rules section

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  nixuser

  • July 17, 2019 16:40

  The point value can be changed, but first you'll need to identify the rule that is responsible and change the point value in that configuration file. Reassigning a point value through the spam filters UI won't override the default in the .cf file as far as I know and the documentation for SpamAssassin seems to confirm this in the allow_user_rules section

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  cPanelLauren

  • July 17, 2019 17:15

  @nixuser Thinking about this further, you bring up a good point actually, if the rule shows up in that dropdown it's templated into the user_prefs for that account which takes precedence and you should actually be able to modify the score there. I was thinking about this in a global aspect. @jmginer That'd be a point you want to check for that account, if you go to cPanel>>Email>>Spam Filters -> Additional Configurations (for advanced users) -> Calculated Spam Score Settings -> Use the dropdown to look for the specific rules, you should be able to modify their specific scores there.

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  nixuser

  • July 17, 2019 18:05

  Thanks, it does show up for me in the drop down menu. So that would be helpful in changing the value.

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