Auto mount backup location on restoration

aluputi

• July 16, 2019 06:04

I'm using "Mount Backup Drive as Needed", but when I want to do a restoration in WHM, the drive isn't automatically mounted. I need to manually mount the drive to proceed. I think this is a case where the drive should be automatically mounted, since it's needed for restoration. Also, when the clients enter their backup section on cPanel accounts, because of this, they have the impression that no backups are being made. Am I doing something wrong?

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  cPanelMichael

  • July 16, 2019 18:30

  Hello @Netcrusher, Could you open a

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  aluputi

  • July 16, 2019 19:32

  Backups are running fine, they mount and unmount the drive correctly. I"m talking about restoration, not backing up. Considering normal behavior, should WHM automatically mount the backup drive when the backup restoration section is accessed?

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  cPanelMichael

  • July 16, 2019 20:33

  Hello @Netcrusher, Thanks for clarifying. The Mount Backup Drive as Needed option in WHM >> Backup Configuration is applicable to the backup process only. It's not applicable to the restore process, and no functionality currently exists to automatically mount a drive prior to a restore action. I recommend creating a feature request for this functionality via our

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  aluputi

  • July 19, 2019 08:37

  Hello again, I tried opening a feature request, but I'm getting the following error on posting the new topic: Page not found or moved! When posting, I'm getting redirected to:

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  cPanelMichael

  • July 19, 2019 21:21

  I tried opening a feature request, but I'm getting the following error on posting the new topic: Page not found or moved! When posting, I'm getting redirected to:

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  aluputi

  • July 23, 2019 11:28

  The problem persists, now I'm redirected to the same page and the request isn't posted. The URL I'm redirected to is:

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  cPanelMichael

  • July 23, 2019 19:44

  The problem persists, now I'm redirected to the same page and the request isn't posted. The URL I'm redirected to is:

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  cPanelMichael

  • July 25, 2019 19:05

  Hello @Netcrusher, Can you try now and let me know of any additional issues? Thanks!

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  dialhost

  • December 06, 2022 16:26

  @cPanelMichael, There has been some evolution on this functionality ? I also use the backup via NFS and I use the "Mount Backup Drive as Needed" option and in the restoration I need to manually mount it and then go to WHM. Let me know if a feature request was created so I can vote and follow up...

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  cPRex Jurassic Moderator

  • December 12, 2022 17:32

  @dialhost - can you let me know what behavior you are looking for on the system? This thread is a few years old, and Michael won't be replying at this point.

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