Server Errors

ImperialTrader

• July 23, 2019 18:33

Hi Everyday I always receive some emails from the server with some services appears to be down. Kindly check the screenshots from these emails and confirm me what is that and how to solve this issue.

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  keat63

  • July 24, 2019 07:51

  Have any updates been performed recently. Maybe a graceful out of hours restart might help

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  dusanf

  • July 24, 2019 13:18

  Hi, please provide output of cat /var/log/messages | grep memory so we can confirm you are not getting out of ram ...

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  cPanelLauren

  • July 24, 2019 14:03

  With 1GB of memory on the system available I'd also be concerned this would be relatively likely. This does not meet our installation requirements and the function of the server may not be reliable. Along with the suggestion by @dusanf I'd check some stats on memory usage for the day or so: sar -r
  Then current usage: free -m
  

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  ImperialTrader

  • July 24, 2019 23:00

  Have any updates been performed recently. Maybe a graceful out of hours restart might help

  
  

  Hi, please provide output of cat /var/log/messages | grep memory so we can confirm you are not getting out of ram ...

  
  

  With 1GB of memory on the system available I'd also be concerned this would be relatively likely. This does not meet our installation requirements and the function of the server may not be reliable.

  
  It's a new server and I just installed the cPanel, so I didn't make any updates or any actions yet!

  Along with the suggestion by @dusanf I'd check some stats on memory usage for the day or so: sar -r
  Then current usage: free -m
  

  
  Kindly check the screenshot 60163

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  dusanf

  • July 25, 2019 08:03

  You are getting out of ram, you should add at least 1GB more but I would prefer to go with 4GB total at least

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  cPanelLauren

  • July 25, 2019 14:15

  I'd assume that checking /var/log/messages with something like grep memory /var/log/messages
  might confirm the speculation that you're running out of memory as suggested by @dusanf previously but I would agree it looks like during normal operations you're consuming a large amount of the available memory and more than likely there's not enough to reserve for all processes which need to run.

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  ImperialTrader

  • July 25, 2019 14:55

  I'd assume that checking /var/log/messages with something like grep memory /var/log/messages
  might confirm the speculation that you're running out of memory as suggested by @dusanf previously but I would agree it looks like during normal operations you're consuming a large amount of the available memory and more than likely there's not enough to reserve for all processes which need to run.

  
  If the memory is the problem, so that's fine that we found where is the issue, so I can solve it and add more RAM to my server :) 60167

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  cPanelLauren

  • July 25, 2019 15:00

  Not much in the logs here but I feel like seeing what happened on the 21st would be more valuable. The log here seems to have only been in play for the last hour.

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  ImperialTrader

  • July 25, 2019 15:34

  Not much in the logs here but I feel like seeing what happened on the 21st would be more valuable. The log here seems to have only been in play for the last hour.

  
  Ok by the way I will add more RAM .. thanks for your help :)

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