What is the correct reverse DNS for a reseller using a private shared IP?
A reseller account normally uses the server hostname for the PTR reverse dns but when the reseller uses a shared dedicated IP for the reseller main account and the accounts under it. What is the correct reverse DNS for that dedicated shared IP?
I have tried to point it to the server hostname and the main reseller account domain but both have an error in cPanel.
To fix this problem, contact your system administrator and request that they replace all PTR records for "123.123.123.1" with the following record at "ns1.webhost.tld" and "ns2.webhost.tld":
Suggested "PTR" (PTR) Record PTR
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Hello @WebHostPro, Can you browse to the Domains and IPs tab in WHM >> Exim Configuration Manager >> Basic Editor and confirm how the following options are configured? Send mail from the account"s IP address Reference /etc/mailhelo for custom outgoing SMTP HELO Reference /etc/mailips for custom IP on outgoing SMTP connections
Additionally, can you confirm if this server uses a 1:1 NAT setup? Thank you.0 -
This thread never got followed up on, but I have the same question now. I have a reseller account now with a 2nd dedicated IP address for this reseller (example 2.2.2.2) that will have 2 domains on it, both sending email. I am using a reseller account simply to be able to have a 2nd shared IP address on this server, so I was going to set up manually a 0 -
In general, the reverse DNS of the server should always point back to the main hostname of the machine as that will be included in the headers of all email that is sent, no matter which account it comes from. 0
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