Email filters not keeping a copy in the original inbox

ovisele

• September 11, 2019 03:03

Hi Guys, Just a quick question related to the email filters. I have a set of rules that are forwarding email(s) from a certain sender(s)an account, to another address, as seen in the attach. I would very much like to know if there is an option to keep the original email in this inbox of the original recipient as well. Shortly: all emails from JohnD@example.com are forwared to someusr@gmail.com but the original email is not preserved in the original inbox, JohnD@example.com I would very much prefer to have these rules directly in web-mail rather than on Outlook, for obvious reasons, but if the email cannot be kept on the original sender inbox, this filter is not very helpful. Many thanks, Ovidiu

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  keat63

  • September 11, 2019 09:30

  There should be a Plus sign to the right, probably off the screen on your screen grab. From here you can choose further options, one of which being to deliver to a folder. Choose the users inbox as the folder. There may be a specific order though, maybe deliver to folder then forward, or visa versa

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  ovisele

  • September 11, 2019 09:38

  There should be a Plus sign to the right, probably off the screen on your screen grab. From here you can choose further options, one of which being to deliver to a folder. Choose the users inbox as the folder. There may be a specific order though, maybe deliver to folder then forward, or visa versa

  
  Indeed, that is correct! Thank you so very much. I have attached the proper sequence, for posterity :) Deliver to folder and redirect. Many thanks!

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  cPanelLauren

  • September 13, 2019 16:58

  Glad to see your issue got resolved and thank you for posting the resolution which worked for you!

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