& in Email Username

MattGarner

• September 24, 2019 13:48

Hi, Moving a client over to our cPanel server and they have the current email: b&b@domain.com and it"s an email they have advertised. The cPanel email doesn"t support the & sign in the username section. Although looking on RFC standards it should be ok and would probably be allowed on other email platforms? Anyway, is there any workarounds? Even to just get the mail sent to that address delivered to another email address maybe. Also what would be the reasons not allowing the & sign as well? Cheers,

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  keat63

  • September 25, 2019 10:33

  Is this their own domain? As a work around until you find a definitive answer as to why the special character doesn't work (I also tried on mine ). Could you set the default address to something that they have access to. In Cpanel in the email section. Any email coming to b&b@domain.com won't arrive (the account doesn't yet exist) The default address could forward this to jim@domain.com instead. It's not the answer you were looking for, but would get you out of a sticky hole pretty quickly.

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  cPanelLauren

  • October 03, 2019 20:29

  There aren't any workarounds for this, the reasoning behind it is noted in the following thread: There is also a feature request in that thread that may be of interest to you. Forwarders won't allow the use of the ampersand, but I've not tested filters - you might test this by creating them a new email address - for example: bandb@domain.tld then go to cPanel>>Email>>Email Filters -> bandb@domain.com and add a new filter

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