Skip to main content

until needed system RPMs "libevent" are installed

mido221
hello my dear friends in upgrade whm from v82.0.17 to 84 i have the blow [Moderation Note: Please avoid copy/pastes of the entire log output per

Comments

14 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! I'm sorry to hear you experienced issues with the update. Could you share just the error portion of the log here so we could see that message? Once we see that we may be able to let you know how to fix this issue.
    0
  • cPanelLauren
    I found the relevant log information for your issue as follows: => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] Sync child 572048 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572051 exited cleanly. => Log closed Fri Dec 20 06:44:18 2019 => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] Sync child 572049 exited cleanly. [2019-12-20 06:44:18 +0200] No package libevent available. [2019-12-20 06:44:18 +0200] Sync child 572047 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572053 exited cleanly. => Log closed Fri Dec 20 06:44:18 2019 => Log closed Fri Dec 20 06:44:18 2019 => Log closed Fri Dec 20 06:44:18 2019 => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] Sync child 572058 exited cleanly. => Log closed Fri Dec 20 06:44:18 2019 => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] Sync child 572055 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572046 exited cleanly. => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] Sync child 572059 exited cleanly. => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] Sync child 572054 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572050 exited cleanly. => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] Sync child 572052 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572061 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572060 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572056 exited cleanly. [2019-12-20 06:44:18 +0200] Sync child 572057 exited cleanly. [2019-12-20 06:44:18 +0200] All files Staged [2019-12-20 06:44:18 +0200] W Error: Nothing to do [2019-12-20 06:44:18 +0200] Completed yum execution "--assumeyes --config /etc/yum.conf instal l libevent": in 9.790 second(s). [2019-12-20 06:44:18 +0200] E (XID tvras2) "/usr/bin/yum" reported error code "1" when it ended: [2019-12-20 06:44:18 +0200] checkyum version 22.3 (excludes: bind-chroot ruby) [2019-12-20 06:44:18 +0200] E Sysup: Needed system RPMs were not installed: libevent => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:18 +0200] E Blocker found: Cannot upgrade to 11.84.0.17 until needed system RP Ms are installed. [2019-12-20 06:44:18 +0200] Removing staged files and directories for binaries/linux-c7-x86_64 , cpanel => Log closed Fri Dec 20 06:44:18 2019 [2019-12-20 06:44:19 +0200] Removing staged files and directories for paper_lantern [2019-12-20 06:44:19 +0200] E The install encountered a fatal error: Cannot upgrade to 11.84.0.1 7 until needed system RPMs are installed. => Log closed Fri Dec 20 06:44:19 2019 [2019-12-20 06:44:19 +0200] 17% complete [2019-12-20 06:44:19 +0200] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpa nel/updatelogs/update.1576817044.log` failed, exited with code 18 (signal = 0) => Log closed Fri Dec 20 06:44:19 2019 => Log closed Fri Dec 20 06:44:19 2019
    Specifically, yum found that there was no libevent package to be installed: [2019-12-20 06:44:18 +0200] No package libevent available.
    This is a package provided by the CentOS Base repository and is a necessary OS package. If this issue is not resolved, what is the output of the following? rpm -qa |grep libevent
    0
  • tinodesigns
    Hey there, we are having the exact same error. I get no output for: rpm -qa |grep libevent
    Thanks, Tino
    0
  • cPRex Jurassic Moderator
    Have you tried running "yum install libevent" to see if that package will install normally on the machine? If that is missing, that is all that should need to happen, but this package is controlled by the operating system and not cPanel so that is something that would need to happen manually with that Yum command.
    0
  • tinodesigns
    Thanks for the quick reply. When tryin gto install I get this output: Loaded plugins: product-id, search-disabled-repos, subscription-manager, : universal-hooks
    May be we don't have the rights to do this and need to have the server proiver do this? I remember we had issues with the RPMs before. Best, Tino
    0
  • cPRex Jurassic Moderator
    I would expect there to be much more output from an RPM install on the system, as that line you have included is only the first line of about twenty that I would expect to see when installing a package. It might be best to speak with the hosting provider to make sure Yum and the RPM system is working properly on the machine before trying that work again.
    0
  • tinodesigns
    It is actually doing something but taking a while to give th full output. I'm trying it again. Thanks
    0
  • cPRex Jurassic Moderator
    That sounds good - let us know what you find!
    0
  • tinodesigns
    Seems like this failed several times now due to non reachable mirrors. I'm asking the server provider to take care of this. Loaded plugins: product-id, search-disabled-repos, subscription-manager, : universal-hooks https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/optional/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror.
    Thanks, Tino
    0
  • tinodesigns
    Getting this now: https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml: [Errno 12] Timeout on https://rhnsatmon0101.service.networklayer.com/pulp/repos/customer/Library/content/dist/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. Resolving Dependencies --> Running transaction check ---> Package libevent.x86_64 0:2.0.21-4.el7 will be installed --> Finished Dependency Resolution Dependencies Resolved ============================================================================================== Package Arch Version Repository Size ============================================================================================== Installing: libevent x86_64 2.0.21-4.el7 rhel-7-server-rpms 214 k Transaction Summary ============================================================================================== Install 1 Package Total download size: 214 k Installed size: 725 k Is this ok [y/d/N]: y Downloading packages: Delta RPMs disabled because /usr/bin/applydeltarpm not installed.
    Seems like another package or option is missing. Any quick solution?
    0
  • cPRex Jurassic Moderator
    Thanks for the update. It might be best to have an admin review the entire Yum and RPM system on that box. There's some details at this link that show options for dealing with delta rpms if you wanted to check those out:
    0
  • tinodesigns
    Thanks that is what I'm doing! Still waiting for an admin to reply to my support ticket.
    0
  • cPRex Jurassic Moderator
    Can you post the ticket number here? We can update this page with our findings once the issue is resolved.
    0
  • thompsonmax
    Hello everyone. I am new to this forum. Interesting thread, thanks for the information.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post