Moving cpanel

Lesmond

• December 22, 2019 10:18

So we have moved cPanel to a new server with a new IP, no change to name servers (we have a license for both) with intention of closing one down, we have migrated all accounts over to the new server, then turned the old one off, none of the sites work once this happens, not sure if it will take time to resolve or have I missed something? I have used the Transfer tool detailed

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  GOT

  • December 22, 2019 15:19

  If youa re using the same naemservers, did you update the nameserver IPs in the dns zone AND at the registrar?

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  Lesmond

  • December 22, 2019 15:22

  Yes, all changed at the registrar

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  Lesmond

  • December 22, 2019 15:26

  I have also checked at DNS stuff and the name server are pointing to the new IPs

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  GOT

  • December 22, 2019 15:33

  if you PM me a test domain, what nameservers should be, and what new Ips are I will check it for you.

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  Somesh Zade

  • December 23, 2019 05:18

  It looks like you did misconfiguration of the nameservers. I hope below steps will help you out, 1. Re-check child nameservers from the domain control panel. 2. Re-check the A record of the nameservers in the DNS settings. 3. Login WHM "Server Configuration "Basic WebHost Manager" Setup check Nameservers configured records. 4. Check WHM "DNS Functions "Nameserver Record Report. Hope this will helps you.

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  Lesmond

  • December 23, 2019 19:36

  Thanks Somesh Zade it was a resolver problem, just took some time, more than normal I thought, but all good now with the help of @GOT :)

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  cPRex Jurassic Moderator

  • December 24, 2019 16:06

  This was some great forum collaboration and I'm glad you're domains are working now @Lesmond!

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