FTP problem after upgrading to cPanel ver 84

hoomanxx

• December 31, 2019 05:55

Hello, I have problem for FTP after updating to v84.0.18 when I create a new account on WHM, cPanel does not create default FTP account. i try on v84.0.15 and its okay. but after upgrading to v84.0.18 i have problem with default FTP. anyone can help me? Thanks.

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  SamuelM

  • January 01, 2020 02:08

  Hello @hoomanxx, Thank you for contacting cPanel! I am sorry to hear you are having difficulty with creating new accounts in the latest cPanel update. When you create a new cPanel account, the cPanel account itself is the default FTP account. You can find the account and its configuration details on the "FTP Accounts" page in cPanel in the "Special FTP Accounts" section. If you are still observing issues, can you provide some additional information about exactly the problem you're observing? For example, when you say that "cPanel does not create the default FTP account," do you mean that you cannot even find it listed in the "Special FTP Accounts" section of the "FTP Accounts" page in cPanel? Best regards

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  hoomanxx

  • August 06, 2020 02:42

  Hi Samuel, my problem resolved after upgrade. thanks for response.

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