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Disable Autogenerate www and mail for subdomain

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3 comments

  • cPanelLauren

    Hello, You'd want to edit the DNS zone file templates for these. The standard template shows as follows: ; cPanel %cpversion% ; Zone file for %domain% $TTL %ttl% @ %nsttl% IN SOA %nameserver%. %rpemail%. ( %serial% ; serial, todays date+todays 3600 ; refresh, seconds 1800 ; retry, seconds 1209600 ; expire, seconds 86400 ) ; minimum, seconds %domain%. %nsttl% IN NS %nameserver%. %domain%. %nsttl% IN NS %nameserver2%. %domain%. %nsttl% IN NS %nameserver3%. %domain%. %nsttl% IN NS %nameserver4%. %nameserverentry%. IN A %nameservera% %nameserverentry2%. IN A %nameservera2% %nameserverentry3%. IN A %nameservera3% %nameserverentry4%. IN A %nameservera4% %domain%. IN A %ip% %domain%. IN AAAA %ipv6% ipv6 IN AAAA %ipv6% %domain%. IN MX 0 %domain%. mail IN CNAME %maildomain%. www IN CNAME %domain%. ftp IN CNAME %domain%.

    Documentation on this can be found here:

    https://docs.cpanel.net/whm/dns-functions/edit-zone-templates/

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  • tebokkel
    Sorry to revive this old thread, but this is no solution. I've done this, but now get DCV and AutoSSL errors on the missing mail DNS entry. Grrrrr
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  • cPRex Jurassic Moderator
    AutoSSL will send notifications if the domain is present in Apache but doesn't exist in DNS. Normally this is a good thing as users would want to know there is a DNS issue, but you can just ignore those messages due to your custom configuration. You could always disable this option in WHM >> Contact Manager: "AutoSSL has renewed a certificate, but the new certificate lacks one or more of the website"s domains." but then you run the risk of missing out on important notifications for other domains.
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