Purpose of Panopta process
WHM version: 86.0.8
I am seeing a process "panopta-agent" which is consuming too much resources of the server and is triggered very frequently.
Couldn't find any information about it online. Can anyone tell the purpose of this process? And is it safe to disable it or at least adjust its scheduling?
Any help would be appreciated.
-
Hello, This isn't something that's related to cPanel & WHM a quick google search indicates it's a monitoring software. I'd suggest checking with your provider or system administrator on whether or not you can or should remove this. Thanks! 0 -
Dear @cPanelLauren, Thanks for your reply. Yes, you are right. Turns out that my web hosting provider was using this service for porting CPU, RAM and Disk usage from server to their customized user dashboard. So after receiving confirmation from my web hosting tech support, I disabled it. Regards. 0 -
How we can disable it 0 -
Hello, This isn't something that's related to cPanel & WHM a quick google search indicates it's a monitoring software. I'd suggest checking with your provider or system administrator on whether or not you can or should remove this. Thanks!
How you have disabled this0 -
@aadii786 - since this isn't part of the cPanel software as it is handled by the host, you'd have to speak with the host to see if that is something they can disable in your environment. 0 -
@aadii786 - since this isn't part of the cPanel software as it is handled by the host, you'd have to speak with the host to see if that is something they can disable in your environment.
thanks for the kind reply,, but they told me that nothing is from their side.. should I consider it a virus or something.?0 -
Thanks, Great Avice! also i would like to know how we can disable it using any specific command, I can't see Panopta: Centralized IT Operations Management Platform any documentation on it for disabling 0 -
That part I can't say for sure, since it's not something we provide. If it was installed as an RPM you could use Yum to remove it, but it would be a good idea to check and ensure you don't accidentally remove any dependencies along with it that may be needed by other tools on the server. 0 -
This showed up on my new dedicated barebones server too so it's not just cpanel servers. It has an cron entry in cron.d called panopta-agent.cron and it runs a python script that sends over the server's information. It's especially annoying because it's set to run every second (* * * * *) and fills up the cron log. I'm going to try to contact the server people to see if I can either change it to once a day or disable it. 0 -
I've been putting this off but bit the bullet today, just the getting the prerequisites done, and the Elevation planned, I hit this too, same circumstances, there is a workaround I've worked on, assuming you've cleared all the other blockers and this is the only one left, see below, it's a bit rough and ready but should be complete and easy to follow, hopefully. Planned Process on Elevate Day Open Terminal and run commands; python /usr/bin/panopta-agent/maintenance.py --start --duration=600 yum remove panopta-agent.x86_64 Backup all accounts and download Stop VPS and run a manual backup (you can do this before removing the agent if you prefer) Start server and go straight to run; /scripts/elevate-cpanel --check --upgrade-to=almalinux If all is clear (don't worry if the repo still shows the script will disable it) run; /scripts/elevate-cpanel --start --upgrade-to=almalinux Cross everything you can and LEAVE IT ALONE :) that's the hard bit! Hopefully it all goes well and reinstall the monitoring agent yum install panopta-agent.x86_64 Check on your hosting co. control panel that it's checking in. The 600 duration in the python command is 10 hours just to be safe, if need be after Elevation completes and the agent is reinstalled you can run; python /usr/bin/panopta-agent/maintenance.py --end To end maintenance. GOOD LUCK. 0
Please sign in to leave a comment.
Comments
11 comments