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sender rejected. This relay isn't allowed to send mail "From" yahoo.com

Geert81
Hi, I have full access to my VPS (Cpanel, WHM) but, I'm not experienced. I've been using this VPS for a couple of months now. Email sent to forwarder@domainontheserver.com is sent to ultimatetarget@address.com elsewhere. This works well, except now that it failed twice for yahoo (when someone using a Yahoo email sent me an email). Here is the error: 1 - ultimatetarget@address.com (forwarder@domainontheserver.com) R=send_to_smart_host T=remote_smtp H=removed.secureserver.net [an IP address from my hosting company]: SMTP error from remote mail server after end of data: 550 5.2.0 8QKpjcX2tPm3Q8QKpjddDP sender rejected. This relay isn't allowed to send mail "From" yahoo.com I have no idea what this error means and how I can prevent it. Because most emails have been passing fine for many months. When I look at the last couple of days I see a few similar errors from yahoo.com and aol.com There is something I'm missing. I hope you can see what it is :-) Thank you!

Comments

9 comments

Date Votes
  • cPanelLauren
    This looks like your smarthost is rejecting the email not your cPanel server, DO you happen to have SRS enabled in your exim configuration manager?
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  • Geert81
    Thank you for helping me Lauren. If you mean "Enable Sender Rewriting Scheme (SRS) Support " then no, that is set to off in WHM.
    0
  • cPanelLauren
    You may want to contact your provider to find out why this is occurring for your email to yahoo in this instance. It seems to be a misconfiguration on the smarthost - at least with the information I have that's what it looks like.
    0
  • schm1eric
    Geert81, did you ever get this figured out? I am seeing the same thing one on of my domains -- I am trying to forward an email to another email address and if I send to it from a Yahoo email accoount, I get the "sender rejected. This relay isn't allowed to send mail "From" yahoo.com." However, if I send to this email forwarder from a Gmail account (or any of my other personal domains' emails) it appears to deliver without any issues. Thanks in advance.
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  • Geert81
    No, my hosting company (godaddy) failed to help me out with this. This has not been fixed. But I did create a workaround that works. Instead of working with a forwarder right away I created an actual inbox on my server (name@domain.com). This address then forwards it to another on the server (forward@domain.com) and that one forwards it to my outside address. It's a useless detour but it works...
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  • schm1eric
    Thanks for the info. I will let you know if I find anything out -- I am also working with GoDaddy.
    0
  • nwd
    Thanks for the info. I will let you know if I find anything out -- I am also working with GoDaddy.

    Hello, did you ever get an update from Godaddy? I recently purchased their Gen4 VPS and forced to use their Gen4 relay as well (a2nlsmtp01-02.prod.iad2.secureserver.net). This exact problem continues and was the same as with Gen3 (relay for those was: dedrelay.secureserver.net). For the most part, their relay/mail system does work great. And emails coming from Yahoo/AOL going to FULL email accounts on my Godaddy VPS are received just fine. It's only when receiving an email on Godaddy VPS is a forwarder only (which the majority of my clients use, then it then acts goofy. Unfortunately, there is quite a bit of the older generation still using Yahoo email. I may have to try Geert81 workaround as mentioned as well, but that adds a crazy and unnecessary processing strain on the VPS if I have to do that for all my clients, when it should just work.
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  • mgreis
    I am having the exact same problem with a GoDaddy Gen4 VPS. I don't have that many forwarders, so I thought the problem was unique to this domain or list. I didn't have any way of further troubleshooting because all I knew was that the forwarder was not working for some people. Until today - when someone got (and sent to me) a failed delivery message. As far as I know, she had not previously received these. Subject was: Mail delivery failed: returning message to sender and the error detail, as described in this string, was: [addressee]@gmail.com (ultimately generated from [forwarder at]@greathallperformance.org) host A2NLvphout-v01.shr.prod.iad2.secureserver.net [198.71.232.2] SMTP error from remote mail server after end of data: 550 5.2.0 Rdi9lmoD6KrsoRdi9lV5r5 @rcn.com> sender rejected. This relay isn't allowed to send mail "From" rcn.com (Adding that to help others searching for this problem) I have more mailing lists than forwarders, so I could also work around this by creating a listserv. That's not a really practical workaround for a server with a lot of domains, clients & forwarders, obviously. My other fallback is creating a googlegroup, but then I have to manage that and people have to use a different domain. If anyone has any luck with GoDaddy, please let us know. I may try raising this issue with VPS support as well, but I'm not sure how much that will help.
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  • shoulders
    look at the following, it might help (p.s. I am not an expert)
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