Skip to main content

Autoresponder perl script error

imorandin
I have the same problem, were you able to resolve it?

Comments

12 comments

Date Votes
  • jndawson
    We started seeing this as well, any solutions?
    0
  • cPanelLauren
    To confirm the error is identical to the previous thread for this which had the error as follows: Argument contains empty host portion of address at /usr/local/cpanel/Cpanel/Email/Object.pm line 168.
    Are there special chracters in the autoresponder? If so I believe this is related to CPANEL-31311 - where a Special Character Between Brackets ([]) Causes Autoresponder Failure
    0
  • stormy
    I have this problem as well: Argument contains empty host portion of address at /usr/local/cpanel/Cpanel/Email/Object.pm line 167
    I don't see any special characters anywhere. Neither in the from or the body of the autoresponder. How can we troubleshoot this?
    0
  • stormy
    Ok, found the special characters, which could not be seen! There were a bunch of ^M's located in the file, which I'm presuming means it was copy/pasted from like wordpad/ms word for example.
    0
  • davorg
    Hello I have almost same error: [QUOTE][QUOTE][QUOTE][QUOTE]This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: pipe to |/usr/local/cpanel/bin/autorespond XXXXXXXX@XXXXXXX /home3/username/.autorespond generated by XXXXXXXX@XXXXXXX The following text was generated during the delivery attempt: ------ pipe to |/usr/local/cpanel/bin/autorespond XXXXXXXX@XXXXXXX /home3/username/.autorespond generated by XXXXXXXX@XXXXXXX ------ Element at index 0 contains empty host portion of address at /usr/local/cpanel/Cpanel/Email/Object.pm line 164. Reporting-MTA: dns;



    But this happened only if mail is sent from same domain. If I send email from some other domain then everything is ok? Any idea? Regards, Davor
    0
  • cPRex Jurassic Moderator
    @davorg - you're saying the autoresponder works well if a remote email comes in, but not if userA@domain.com sends a message to userB@domain.com? Is that correct?
    0
  • davorg
    @davorg - you're saying the autoresponder works well if a remote email comes in, but not if userA@domain.com sends a message to userB@domain.com? Is that correct?

    Yes.
    0
  • cPRex Jurassic Moderator
    I'm not able to reproduce this behavior, as my testing has the autoreply working well no matter where I send it from. Do you see anything odd in the /var/log/exim_mainlog file when you try things on your end?
    0
  • davorg
    There is nothing unusual in exim_mainlog. I'm using CloudLinux with CageFS. cPanel is latest version.
    0
  • cPRex Jurassic Moderator
    Could you submit a ticket to our support team so we can check this issue directly on the machine?
    0
  • davorg
    I have opened support ticket - #94464515
    0
  • cPRex Jurassic Moderator
    Thanks for that - I'm following along with that ticket on my end now.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post