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How copy emails from archive to inbox?

Comments

7 comments

  • keat63
    are you trying to do this at server level, or at PC/Client level.
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  • Benito
    Hello! I have server level, but trying to explain to a client without server level how to do it. Thanks
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  • cPanelLauren
    Hello, The following documentation goes over managing archives: Archive | cPanel & WHM Documentation From the mail client though you should be able to just drag the message from the archive to the mailbox you'd like for it to be in. I tested this in roundcube without issue.
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  • Benito
    Hello, The following documentation goes over managing archives:
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  • cPanelLauren
    You know what, this is my fault, I manually archived the mail to test this and that behaves a bit differently. What you're seeing here is the definitely read-only IMAP Accessible archive - this is just so you can view the mail it's not restorable this way. I think the best way to restore these if it's necessary to restore would be through the file manager by going to cPanel>>Files>>File Manager -> mail/domain.tld/.Archive there you'll see the .incoming .outgoing folders - the issue being that every email that comes into the server is stored in the same incoming and vice versa for outgoing.
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  • Benito
    You know what, this is my fault, I manually archived the mail to test this and that behaves a bit differently. What you're seeing here is the definitely read-only IMAP Accessible archive - this is just so you can view the mail it's not restorable this way. I think the best way to restore these if it's necessary to restore would be through the file manager by going to cPanel>>Files>>File Manager -> mail/domain.tld/.Archive there you'll see the .incoming .outgoing folders - the issue being that every email that comes into the server is stored in the same incoming and vice versa for outgoing.

    Thanks Lauren, i do it some times that way. Just want to know it there are a better way. Regards,
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  • cPanelLauren
    Yea, I'm afraid because it's an archive not a backup there really isn't and because we don't do email restores through the File and Directory restoration UI there wouldn't be a way to do this without some manual work.
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