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Can't Install PHP 7.4 on Both Servers

grabyourhosting
On two of my servers, I have this error message. I cannot install php 7.4 or 7.4 with it's extensions. I am not using cloudlinux. Thank you. Update Error: Error: Package: xz-lzma-compat-5.2.2-1.el7.x86_64 (base) Requires: xz = 5.2.2-1.el7 Installed: xz-5.2.2-1.el7.cloudlinux.1.x86_64 (@cloudlinux-x86_64-server-7) xz = 5.2.2-1.el7.cloudlinux.1 Available: xz-5.2.2-1.el7.x86_64 (base) xz = 5.2.2-1.el7 The entire output was logged to: /usr/local/cpanel/logs/packman/errors/2020-04-20_08:52:34-1

Comments

20 comments

Date Votes
  • cPanelLauren
    Hello, The error indicates that the dependency it's looking for is the package: xz-5.2.2-1.el7.x86_64 (base)
    But you have:xz-5.2.2-1.el7.cloudlinux.1.x86_64
    installed which is causing a conflict. If you're running CloudLinux I believe this would be an issue with their repository. What's noted in: /usr/local/cpanel/logs/packman/errors/2020-04-20_08:52:34-1
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  • grabyourhosting
    My problem is that if I remove the xz cloud Linux package, will my servers be alright since it is not running cloud Linux?
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  • cPanelLauren
    Hello @grabyourhosting I'm curious why you have that package installed at all if you're not running CloudLinux? I'd use the yum shell interface to do this: To enter: yum shell
    Then run: remove xz-5.2.2-1.el7.cloudlinux.1.x86_64 install xz-5.2.2-1.el7.x86_64 run
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  • grabyourhosting
    I don't know. I could of had cloudlinux intalled at one time and I removed it.
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  • cPanelLauren
    You may just want to ensure that you don't have the CloudLinux repository added still which can be found at /etc/yum.repos.d
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  • grabyourhosting
    Ok. Thank you.
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  • Radhi
    I have the same problem What is the final solution to it as well?
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  • cPanelLauren
    I have the same problem What is the final solution to it as well?

    Was there a part of the thread that you did not understand as this is solved here?
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  • Radhi
    Was there a part of the thread that you did not understand as this is solved here?

    this
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  • Radhi
    Hello @grabyourhosting I'm curious why you have that package installed at all if you're not running CloudLinux? I'd use the yum shell interface to do this: To enter: yum shell
    Then run: remove xz-5.2.2-1.el7.cloudlinux.1.x86_64 install xz-5.2.2-1.el7.x86_64 run

    I tried this method But he said
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  • WebHostPro
    I got the same error trying to run EA4, I tried this fix below, but the error remains when I try to run EA4 with PHP4. To enter: Code: yum shell Then run: Code: remove xz-5.2.2-1.el7.cloudlinux.1.x86_64 install xz-5.2.2-1.el7.x86_64 run Any other ideas o how to fix this. This server might of had ClouLinux before but it has been removed now.
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  • webfyr
    How did you fix this? I also had CloudLinux a long time ago and uninstalled it since cPanel turned up their prices so mutch. When trying to install php 7.4 from whm, error message is shown and the logs says this: -> Package wordpress-cpaddon-php71.noarch 0:5.4.1-4.1 will be erased ---> Package xz-lzma-compat.x86_64 0:5.2.2-1.el7 will be installed --> Processing Dependency: xz = 5.2.2-1.el7 for package: xz-lzma-compat-5.2.2-1.el7.x86_64 --> Finished Dependency Resolution Error: Package: xz-lzma-compat-5.2.2-1.el7.x86_64 (base) Requires: xz = 5.2.2-1.el7 Installed: xz-5.2.2-1.el7.cloudlinux.x86_64 (@cloudlinux-x86_64-server-7) xz = 5.2.2-1.el7.cloudlinux Available: xz-5.2.2-1.el7.x86_64 (base)
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  • slm746
    Cloud Linux is recommended but there are many problems after uninstalling it. I'm getting the same error like you. Unfortunately, there is no solution in this regard. It's a sad situation.
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  • slm746
    still same errors: Loaded plugins: fastestmirror, universal-hooks > Loading mirror speeds from cached hostfile * EA4: 185.85.238.50 * cpanel-addons-production-feed: 185.85.238.50 * cpanel-plugins: 185.85.238.50 * base: mirror.bursabil.com.tr * extras: mirror.bursabil.com.tr * updates: mirror.provider.com.tr > > > > > > > > > > > > > > > > > > > > > > > --> Running transaction check ---> Package ea-libzip.x86_64 0:1.6.1-3.3.3.cpanel will be installed --> Processing Dependency: lzma for package: ea-libzip-1.6.1-3.3.3.cpanel.x86_64 ---> Package ea-oniguruma.x86_64 0:6.9.5_rev1-1.1.1.cpanel will be installed ---> Package ea-oniguruma-devel.x86_64 0:6.9.5_rev1-1.1.1.cpanel will be installed ---> Package ea-php74.x86_64 0:7.4.6-1.1.2.cpanel will be installed ---> Package ea-php74-pear.noarch 0:1.10.7-3.3.3.cpanel will be installed ---> Package ea-php74-php-cli.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-common.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-curl.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-devel.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-exif.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-fileinfo.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-fpm.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-ftp.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-gd.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-iconv.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-litespeed.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-mbstring.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-mysqlnd.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-pdo.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-posix.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-xml.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-php-zip.x86_64 0:7.4.6-2.3.1.cpanel will be installed ---> Package ea-php74-runtime.x86_64 0:7.4.6-1.1.2.cpanel will be installed --> Running transaction check ---> Package xz-lzma-compat.x86_64 0:5.2.2-1.el7 will be installed --> Processing Dependency: xz = 5.2.2-1.el7 for package: xz-lzma-compat-5.2.2-1.el7.x86_64 --> Finished Dependency Resolution Error: Package: xz-lzma-compat-5.2.2-1.el7.x86_64 (base) Requires: xz = 5.2.2-1.el7 Installed: xz-5.2.2-1.el7.cloudlinux.1.x86_64 (@cloudlinux-x86_64-server-7) xz = 5.2.2-1.el7.cloudlinux.1 Available: xz-5.2.2-1.el7.x86_64 (base) xz = 5.2.2-1.el7 > Leaving Shell
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  • panamaservercom
    This is what I did (make sure you have KVM access to the console, probably you will not be able to ssh) Make a copy of liblzma.so.5 and liblzma.so.5.2.2 then find the rpm rpm -qa | grep "xz-libs-5.2"
    and remove it with rpm -e xz-libs-5.2.2-1.el7.cloudlinux.1.x86_64 --nodeps
    now restore the copy of the backuped files to /usr/lib64 NOW install the package yum install xz-5.2.2-1.el7.x86_64
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  • Radhi
    This is what I did (make sure you have KVM access to the console, probably you will not be able to ssh) Make a copy of liblzma.so.5 and liblzma.so.5.2.2 then find the rpm rpm -qa | grep "xz-libs-5.2"
    and remove it with rpm -e xz-libs-5.2.2-1.el7.cloudlinux.1.x86_64 --nodeps
    now restore the copy of the backuped files to /usr/lib64 NOW install the package yum install xz-5.2.2-1.el7.x86_64

    Caused the server to stop !!! What is the solution ?
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  • cPanelLauren
    Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!
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  • Radhi
    Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

    Server management solved the problem. Thank you.
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  • jhawkins003
    For anyone who came across this thread like I did looking for a solution, see this support article:
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  • uk01
    for anyone who comes across this thread I found the solution here
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