SSL Certificate Issues

Rockforduk

• June 14, 2020 16:31

Hi everyone, I am issuing an autossl to a new site i moved from another hosting provider but i am getting the following error when testing the website in a browser. Anyone i wanted to see if there was an issue with the actual autossl certificate and the screenshot attached is what i received when testing it. Thanks Rockforduk

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  GOT

  • June 14, 2020 21:44

  Delete the existing ssl and have autossl issue a new one. Should resolve it.

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  Rockforduk

  • June 15, 2020 09:31

  Hi GOT, Did all of that already still receiving the same issues with new autossl certificates being issued.

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  cPanelLauren

  • June 16, 2020 06:28

  Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  Rockforduk

  • June 16, 2020 22:35

  Hi there, I think one of my engineers has already opened the ticket and it has been resolved now thank you.

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  cPanelLauren

  • June 18, 2020 05:29

  Hi there, I think one of my engineers has already opened the ticket and it has been resolved now thank you.

  
  Glad to hear that and thank you for updating - do you know what the issue ended up being?

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  Rockforduk

  • June 20, 2020 20:19

  No unfortunately, I am sure it resulting in you guys having to remotely login and have a look. But i was not updated on the fix unfortunately.

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