system_config_at_install.json' does not exist
After update CENTOS 7.8 kvm [server] v88.0.13, show this error everyday.
Any recommendation?
/usr/local/cpanel/logs/error_log:
[2020-07-25 04:13:31 +0100] warn [gather-update-logs] Failed to fetch system config at install: No data saved from install ('system_config_at_install.json' does not exist)
at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1673.
Cpanel::UpdateGatherer::Gatherer::catch {...} ("No data saved from install ('system_config_at_install.json' d"...) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
Try::Tiny::try(CODE(0x35c5b70), Try::Tiny::Catch=REF(0x35b4310)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1674
Cpanel::UpdateGatherer::Gatherer::_add_system_config_at_install_to_metadata(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010), HASH(0x3066020)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2207
Cpanel::UpdateGatherer::Gatherer::_fetch_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010), HASH(0x3066020)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2261
Cpanel::UpdateGatherer::Gatherer::_add_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2368
Cpanel::UpdateGatherer::Gatherer::_compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2333
Cpanel::UpdateGatherer::Gatherer::try {...} () called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
Try::Tiny::try(CODE(0x303d510), Try::Tiny::Catch=REF(0x14fb168)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2338
Cpanel::UpdateGatherer::Gatherer::compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /usr/local/cpanel/scripts/gather-update-logs line 116
main::gather_send_cleanup(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /usr/local/cpanel/scripts/gather-update-logs line 91
Any recommendation?
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Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks! 0 -
I too have similar in cpanel error log. Cloud LInux 6.10 v 88.0.14 /usr/local/cpanel/logs/error_log: [2020-09-02 05:06:14 +1000] warn [gather-update-logs] Failed to fetch system config at install: No data saved from install ('system_config_at_install.json' does not exist) at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1673. Cpanel::UpdateGatherer::Gatherer::catch {...} ("No data saved from install ('system_config_at_install.json' d"...) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118 Try::Tiny::try(CODE(0x3036270), Try::Tiny::Catch=REF(0x30556d0)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1674 Cpanel::UpdateGatherer::Gatherer::_add_system_config_at_install_to_metadata(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760), HASH(0x2b9c570)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2241 Cpanel::UpdateGatherer::Gatherer::_fetch_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760), HASH(0x2b9c570)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2296 Cpanel::UpdateGatherer::Gatherer::_add_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2403 Cpanel::UpdateGatherer::Gatherer::_compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2368 Cpanel::UpdateGatherer::Gatherer::try {...} () called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88 Try::Tiny::try(CODE(0x2c63578), Try::Tiny::Catch=REF(0x1034328)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2373 Cpanel::UpdateGatherer::Gatherer::compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /usr/local/cpanel/scripts/gather-update-logs line 116 main::gather_send_cleanup(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /usr/local/cpanel/scripts/gather-update-logs line 910 -
@bloatedstoat can you please open a ticket for this and provide the ticket ID once you do? 0 -
Hey @cPanelLauren, ticket submitted with ID #93700286 0 -
@cPanelLauren, The ticket was reviewed and the following returned . "From our development team, it looks like this is an expected warning. The file it is looking for "system_config_at_install.json" is only created in new installs in v90+. The warning message appearing in the logs is by design and can be safely ignored moving forward. The warning should also stop showing when the server does update to v90+." Case closed. Thanks. 0 -
@bloatedstoat Thanks for updating with that information. I'm glad they discussed this with development to ensure that it was to be expected. 0 -
My error_log is still showing this warning in v 92.0.6. 0 -
Still showing everyday in CENTOS 7.9 kvm [server] v92.0.6 /usr/local/cpanel/logs/error_log: [2020-12-29 04:11:25 +0000] warn [gather-update-logs] Failed to fetch system config at install: No data saved from install ('system_config_at_install.json' does not exist) at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1692. Cpanel::UpdateGatherer::Gatherer::catch {...} ("No data saved from install ('system_config_at_install.json' d"...) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118 ...0 -
@migandroid - can you get a ticket opened with a team so we can investigate this? 0
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