Update stuck at 0% for 12 hours

bigtomjp

• August 09, 2020 17:47

Ran the usual update process to update to the latest release version. The process stayed at 0% with the only thing in the log being that the last update log was not found. I did a graceful reboot and now this fatal error: (XID ebjpg3) The system failed to create the file "/var/cpanel/clusterserver/servers.db.lock" (as EUID: 0, EGID: 0) because of the following error: No space left on device at /usr/local/cpanel/Cpanel/SafeFile.pm line 371. Cpanel::SafeFile::_safelock("/var/cpanel/clusterserver/servers.db") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 293 Cpanel::SafeFile::safelock("/var/cpanel/clusterserver/servers.db") called at /usr/local/cpanel/Whostmgr/ClusterServer.pm line 39 Whostmgr::ClusterServer::load(Whostmgr::ClusterServer=HASH(0x2cda690)) called at /usr/local/cpanel/Whostmgr/ClusterServer.pm line 70 Whostmgr::ClusterServer::count(Whostmgr::ClusterServer=HASH(0x2cda690)) called at whostmgr/bin/whostmgr2.pl line 1076 main::updateconf("updateconf") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 274 Whostmgr::Dispatch::_do_call("updateconf", HASH(0x2cd52d0), HASH(0x2cda4f8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 172 Whostmgr::Dispatch::dispatch("updateconf", 1, ARRAY(0x2cd7760), HASH(0x2cda4f8)) called at whostmgr/bin/whostmgr2.pl line 773 cPanel/WHM have been updated before and have never had this issue. Any ideas how to fix this? Deployed on AWS EC2 with the WHM/cPanel AMI.

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  cPAdminsMichael

  • August 10, 2020 12:44

  Hi, It says "because of the following error: No space left on device at " - have you checked that you have enough space available? ;)

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  hmaddy

  • August 10, 2020 17:29

  No space left on device at /usr/local/cpanel/Cpanel/SafeFile.pm line 371. Check enough space is available or not.?

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  cPanelLauren

  • August 10, 2020 20:06

  You'd want to check if you have enough space in /var/
  or that /var/cpanel/clusterserver/
  is writeable as noted in the error.

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  bigtomjp

  • August 11, 2020 00:06

  Hi, It says "because of the following error: No space left on device at " - have you checked that you have enough space available? ;)

  
  That was it. Looks like the backups were not respecting the settings and I had only 20b left on the disk. Allocated some more disk space and all works perfectly.

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