Transfer Tool Issues
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This is a bug in the current cPanel version and a fix is on the way as per @cPanelLauren mentioned earlier if I recall. 0 -
Thanks @andrew.n and @kodeslogic that's correct, it is an issue with the transfer tool and is being fixed currently. 0 -
Currently experiencing this now. running: whmapi1 unset_all_service_proxy_backends username=cpanelusername Doesnt remove the .htaccess entries mail are also not being routed/delivered checking mail delivery shows this error: also getting lookup of host "xxxxxx" failed in manualmx router update: running "whmapi1 unset_manual_mx_redirects domain=XXXX" and restarting Exim seems to have fixed the deliverability issue 0 -
Great fix, well done Tony! 0 -
Great fix, thank you for sharing - some new "issue" to be aware of! :/ 0 -
whmapi1 unset_manual_mx_redirects domain
WHat is XXXX here ?0 -
The Xs in that example are the domain name of the account you are working with. 0 -
Hi.. just checking if the Transfer Tool issues were fixed? @cPanelLauren would you be able to confirm? I just completed a transfer, and didnt notice any Apache related issues, but the DNS Zone entries in the source servers are changed to the target server. Is there a way to avoid that? Has it always been like this? Edit: ok you can ignore this.. just found out about the Live Transfer option..and that i can disable it. In case there is other information that may be helpful.. i'll appreciate. thanks. 0 -
@amit210 - I'm glad you were able to find those details about the Live Transfer system. If you need anything else, just ask! 0 -
@cPRex The question was, if the issues around the Transfer Tool are fixed. Is that the case? Thanks @andrew.n and @kodeslogic that's correct, it is an issue with the transfer tool and is being fixed currently.
The issue was confirmed three months ago. What is the current status?0 -
I had a similar issue after doing the Express Transfer and manual rolling back. The email client and webmail logins were failing with the following error: Dec 4 23:22:06 hostname dovecot: imap-login: Aborted login (proxy dest auth failed): user=, method=PLAIN, rip=1.2.3.4, lip=192.168.156.125, TLS, session=
The doveadm output was like below:# doveadm user cpanel_user home /home/cpanel_user host remote.hostname.com userdb_ssl any-cert userdb_host remote.hostname.com ssl any-cert nopassword y userdb_proxy_maybe y userdb_nopassword y proxy_maybe y
The command "whmapi1 unset_manual_mx_redirects domain=main-doamin.com" didn't remove the entries from /etc/manualmx. So, I had to manually remove the domain entries from the it and restart the dovecot. The entire steps are:- Removed domain entries from /etc/manualmx
- whmapi1 unset_manual_mx_redirects domain=main-domain.com
- systemctl restart dovecot
- doveadm user cpanel_user
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Dear all, I know this is an old thread, but I just wanted to share my experiance.
I have a server which is still on centos 7 and cpanel version 110.
I used cpanel "Transfer Tool" on a new server to copy only a testing version of about 20 websites (knowing that I usually use pkgacct cpanel script). I thought that the tool will just suspend the account at the source server, so after each transfer, I was directly unsuspending the account. I was surprised that this tool had applied changes to DNS and mail settings, which caused lot of problems! And till now I'm still trying to fix those problems...
I think any user who wants to transfer an account to a new server, needs to test a copy of the website first there. You thinking you are making things easy, but in reality you are causing problems for a big number of users.
Please stop letting the "Transfer Tool" make changes, or at least give clear cautions that those changes will occur!
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Yasser Fahes - when you run Transfer Tool on the server, you would have needed to click "I understand" on a large warning telling you that Live Transfer was enabled:
https://docs.cpanel.net/whm/transfers/transfer-tool/#live-transfer
The Live Transfer option is what makes those redirections and DNS changes happen. Here is a screenshot of the Transfer Tool page showing this message before you can choose the accounts you want to transfer:
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