Failed to fetch system config at install:

I've been seeing this for a few mornings. Any ideas what it is or relates to:



/usr/local/cpanel/logs/error_log:
[2020-09-23 04:08:41 +0100] warn [gather-update-logs] Failed to fetch system config at install: No data saved from install ('system_config_at_install.json' does not exist)
at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1673.
       Cpanel::UpdateGatherer::Gatherer::catch {...} ("No data saved from install ('system_config_at_install.json' d"...) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
       Try::Tiny::try(CODE(0x3472bf0), Try::Tiny::Catch=REF(0x3473a88)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1674
        Cpanel::UpdateGatherer::Gatherer::_add_system_config_at_install_to_metadata(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378), HASH(0x2f1e128)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2241
        Cpanel::UpdateGatherer::Gatherer::_fetch_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378), HASH(0x2f1e128)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2296
        Cpanel::UpdateGatherer::Gatherer::_add_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2403
        Cpanel::UpdateGatherer::Gatherer::_compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2368
       Cpanel::UpdateGatherer::Gatherer::try {...} () called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
       eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
       Try::Tiny::try(CODE(0x2e91d78), Try::Tiny::Catch=REF(0x15d4618)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2373
        Cpanel::UpdateGatherer::Gatherer::compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /usr/local/cpanel/scripts/gather-update-logs line 116
        main::gather_send_cleanup(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /usr/local/cpanel/scripts/gather-update-logs line 91

cPanelLauren

September 30, 2020 22:56

@keat63 Which version of cPanel are you running? This was something we were seeing in v88 but should have stopped in v90

keat63

October 01, 2020 09:40

V90.0.10. It seems to coincide with the early morning update jobs, and since I've now stopped worrying, i've stopped looking for it. I'll check tomorrows log and see if it's still happening.

October 01, 2020 13:50

@keat63 I've looked into this further this morning, and I believe the way it was described yesterday was incorrect. From what I just read in the inquiry that was opened for this was that this is By Design and should be ignored. The file system_config_at_install.json is only generated on installations from v90 on. This means, that the error is going to continue being output in your cPanel error log even after v90 because it can't find the JSON file, though it won't cause any problems nor is it indicative of a problem.

October 01, 2020 14:06

Thanks for looking.

gramzon

December 20, 2021 07:11

This means, that the error is going to continue being output in your cPanel error log even after v90 because it can't find the JSON file, though it won't cause any problems nor is it indicative of a problem.

That is just ridiculous. Filling error_log with garbage that "won't cause any problems nor is it indicative of a problem". The file is literally called ERROR log.

quietFinn

December 20, 2021 12:37

if you do: grep -i "warn" /usr/local/cpanel/logs/error_log
you will most likely get lots of "error" messages that are actually warnings.

Failed to fetch system config at install:

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