Unable to send emails from all company accounts

rbarroso

• October 19, 2020 04:46

Whenever we try to send an email we receive the message "Outgoing email from "ourdomain.pt" has been suspended..". I have already checked the configuration of the accounts and they are all unrestricted. How do i solve this problem?

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  keat63

  • October 19, 2020 14:56

  You might want to take this up with whoever hosts your website. Some hosts like GoDaddy etc place limits on how many emails per hour you may send. Or how many failures per hour. I'm going to guess that this is where the problem is.

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  cPanelLauren

  • October 19, 2020 17:51

  This indeed indicates that the account's outbound email has been suspended - to address this you need to discuss the issue with your hosting provider.

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  rbarroso

  • October 20, 2020 07:29

  You were both right, the problem is already being solved, it remains to detect the origin. Tks

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