Email alert: "The backup process failed." Where to find backup log.

steve-dilate

• October 27, 2020 21:35

Hi Folks, We're using CENTOS 6.10 kvm [cloud] v86.0.30. We receive an email alert: "The backup process failed." I can see in WHM: Filesystem Size Used Avail Use% /dev/vda1 296G 212G 69G 76% Where do I go to see the backup error log? If I search the WHM navigation for "log", no obvious nav item is returned. Help appreciated. Steve

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  Babene7

  • October 28, 2020 14:05

  Backups logs are usually stored at /usr/local/cpanel/logs/cpbackup/ directory, search there for the most recent log. You need root access for this of course, you can access the directory using the Terminal tool in WHM or accessing the server through SSH.

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  cPanelJohn

  • October 29, 2020 04:13

  Hello,

  Backups logs are usually stored at /usr/local/cpanel/logs/cpbackup/ directory, search there for the most recent log. You need root access for this of course, you can access the directory using the Terminal tool in WHM or accessing the server through SSH.

  
  This is correct. Backup logs are stored in /usr/local/cpanel/logs/cpbackup/ and Backup transport logs are stored in /usr/local/cpanel/logs/cpbackup_transporter/. To view these logs you must connect to the server via SSH as root or use the Terminal feature in WHM.

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  keat63

  • October 29, 2020 08:41

  A great tool for viewing files is Configserver explorer. It's a little like a file manager addon for WHM.

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